Samsung BD-C5500 Mode D'emploi page 58

Appendix
PROBLEM
Forgot password
If you experience other problems.
The picture is noisy or distorted
No HDMI output.
Abnormal HDMI output screen.
PC Share Manager function
I can see folders shared through the PC
Share Manager, but I cannot see the files.
AllShare function
Video is played intermittently.
AllShare connection between TV and PC is
unstable.

English
• Press the STOP ( ) button (on front panel) for more than 5 seconds with
no disc inside. All settings including the password will revert to the factory
settings.
Don't use this unless absolutely necessary.
• When the factory default settings are restored, all the user data stored in
the BD data will be deleted.
•
Go to the contents and find the section of the user manual that contains the
explanations regarding the current problem, and follow the procedure once
again.
• If the problem still cannot be solved, please contact your nearest Samsung
authorized service center.
•
Make sure that the disc is not dirty or scratched.
•
Clean the disc.
• Check the connection between the TV and the HDMI jack of the player.
•
Check if your TV supports 480p, 720p, 1080i, 1080p HDMI input resolution.
• If random noise appears on the screen, it means that TV does not support
HDCP (High-bandwidth Digital Content Protection).
• Since it shows only files corresponding to the Image, Music, and Movie
categories, files that do not correspond to these categories may not be
displayed.
•
Check if the network is stable.
• Check if the network cable is properly connected and if the network is not
overloaded.
•
Wireless connection between the server and the player is unstable.
Check the connection.
• IP address under the same subnetwork should be unique, otherwise IP
collision can results in such a phenomenon.
• Check if you have a firewall enabled.
If so, disable the firewall function.
SOLUTION