Operating Instructions and Parts Manual
Troubleshooting Chart - Back-up Pump
Symptom
Possible Cause(s)
Pump will not run 1. Connections not secure
2. Low or defective battery
3. Float switch stuck
4. Defective or blown fuse
Motor hums but
1. Defective battery
pump won't run
2. Impeller is locked
Pump runs but
1. Check valve missing or improperly
pumps very little
installed
or no water
2. Obstruction in discharge pipe
3. Pump not rotated 30˚
4. Pump air locked
5. Discharge pipe length and / or
height exceeds capacity of pump
6. Low or defective battery
Pump cycles too
1. Main check valve located between
frequently
the discharge of the primary
pump and the Back-up Sump
Pump tee fi tting or the Back-up
Sump Pump fl apper valve not
installed or working properly
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Corrective Action
1. Check all connections
2. Check battery and replace if low or defective
3. Make sure nothing is interfering with the operation of the
switch
4. Check internal fuse located inside the control box. Pull the
charger from the wall outlet and remove. If the fuse is blown,
replace it with a 15 amp automotive type fuse
1. Check battery and replace if low or defective
2. Unplug pump and check to see if impeller is free to turn.
If impeller is locked, remove the 4 screws on the bottom of the
pump to release the housing around the impeller. Remove the
obstruction. Reassemble pump and reconnect
1. Check to make sure a check valve is installed and functioning
between primary pump discharge and Standby Sump Pump
tee fi tting
2. Check for obstruction and clear if necessary
3. Check that pump is rotated 30˚ in tee fi tting
4. The impeller housing has a small hole on its side. This hole
must be open for the pump to prime. With the pump
unplugged, remove the 4 screws on the bottom of the pump to
release the housing around the impeller. Clean out the hole
and replace cover
5. If discharge is too high, a separate line may be required with a
lower discharge height
6. Check battery and replace if low or defective
1. Install check va/lve or repair as required
6