9. Troubleshooting
Possible causes
Low stablilizer (isocyanuric acid) rate in the water.
The chlorinator is not working for as long as it should
be.
The production rate is too low
Recent increase in the external temperature without an
increase in the chlorine production rate.
Temporary loss of chlorine due to high organic load :
rain, leaves, fertilizer or intensive use of the pool,
animals present in the pool.
Low salt rate (less than 3.5g/L) in the pool.
High nitrate rate.
Presence of metal in the water.
Fresh water. No initial intensive chlorination.
The cell is clogged or dirty
Possible causes
The electric unit is not powered.
Defective electronic card
Possible causes
Unsufficient water flow. The cell is clogged by debris.
The pump is not primed.
Disconnected flow detector.
The water flow delivered by the pump is not sufficient.
Closed valves.
Dirty filter.
Clogged cell.
The flow detector is not correctly installed.
Defective flow detector.
NOTESD - IND B – 02/2012
All manuals and user guides at all-guides.com
Low or zero chlorine rate
Ask your retailer for advice (before adding some stabilizer to
maintain it between 25 and 50 ppm)
Increase the daily filtering time.
Increase the production of chlorine.
Increase the production of chlorine.
Operate the system at 100% for 24 hours. Check again.
If the chlorine rate is still too low, proceed with an intensive
chlorination using solid products.
Add some Aqualux electrolysis salt.
Contact a professionnal.
Use a Mooncal softener to prevent deposits.
Proceed with an intensive chlorination.
Remove the cell for inspection. Clean the cell using spirit
vinegar.
Blank screen.
Check the power supply
Check that the ribbon cables between the electronic cards are
correctly connected.
Check the fuse
Contact your approved service representative.
Flow alarm
Remove the obstruction and/or clean the cell.
Connect the flow detector.
Check that the pump works correctly (not primed, jammed
filter baskets).
Check and correct the alignment of all the valves.
Follow the filter's cleaning instructions.
Remove the cell for inspection.
Refer to the cell cleaning procedure.
Make sure that the flow detector is connected.
Contact your approved service representative.
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Corrective actions
Corrective actions
Corrective actions