troubleshooting
Abnormalities
Possible cause
NEVER DISASSEMBLE THE GAS MANIFOLD
BUILT INTO THE BARBECUE (located behind the front control panel)
THE VALVES, INJECTORS OR ANY PART PROTECTED BY THE MANUFACTURER
The flame is lit on 2
Blocked burner
burners, but not on the
(venturi tube) and/
3rd, or on 1 burner, or
or injector(s)
not on the 2nd.
Flames come out
Immediately shut off the gas supply, taking all necessary precautions.
through one of the
Clean the previously dismantled burner and injector directly (without prior
buttons on the control
testing) for the button in question with compressed air (usually available
panel.
from your retailer).
a) Clean each of the previously dismantled burners and injectors directly
(without pre-testing) with compressed air (usually available from your
retailer).
b) Gas cylinder
valve closed,
I can no longer turn
insufficiently open
on my appliance after
or not purged.
the first use or after
several uses.
None of the burners
c) Empty gas
on my appliance
cylinder
lights up, on first use,
or after several uses.
d) Connection
hose for the
cylinder-appliance
is obstructed
42
V.1.0
troubleshooting
All manuals and user guides at all-guides.com
Solution
IMPORTANT
Remove the inoperational burner and replace it
for the duration of the test with one of the other
burners (which works), which has been dismantled
beforehand as well. Perform a test on the ignition:
• If the burner (the "replacement" used for the test)
does not light up:
This means that it is the injector that is blocked.
Clean it with compressed
air (usually available from your retailer).
• If the burner (the "replacement" used for the test)
lights up:
This means that the initial burner is blocked. Clean
it with compressed air or with a pipe cleaner (usually
available from your retailer).
Open the gas cylinder valve (further) to release it into
the appliance's circuit.
Purge the regulator by pressing the button
on the regulator at the gas cylinder.
Try to turn the appliance back on with a new gas
cylinder.
If the device turns on again with the new cylinder, it
means that your original cylinder was empty.
Try to switch the appliance on again with another
connection hose.
If the appliance turns on again, it means that your
original hose was blocked: Clean it with compressed
air (usually available from your retailer).
Abnormalities
Possible cause
Gently move the tip of the piezo so that it is located
about 3 - 4 mm from the burner and at a hole in the
Integrated
The appliance's
burner.
electronic ignition
burners do not light
If this does not work, it means that the Piezo is
system (Piezo)
using the button
defective. Contact your retailer.
incorrectly
(piezo) but with a
positioned or
match, it works.
defective.
Dismantle the burner with the yellow flames and
replace it for the duration of the test with one of
the other burners (which works), which has been
dismantled beforehand. Perform an ignition test:
• If the burner (the "replacement" used for the test)
also has yellow flames:
Blocked burner
This means that it is the injector that is not correctly
The flame turns yellow
(venturi tube) or
positioned. There is therefore too much air in the air/
instead of blue.
injector incorrectly
gas ratio, which causes yellow flames to appear.
positioned.
Contact your retailer.
• If the burner (the "replacement" used for the test)
does not have yellow flames:
This means that the initial burner is blocked. Clean
it with compressed air or a pipe cleaner (usually
available from your retailer).
Accumulation of
fat and lack of
Clean the appliance.
barbecue cleaning
The appliance caught
and maintenance.
fire, flames came out
Fats from food
of the appliance.
have fallen on the
Always use the appliance with the flame protectors
burners during
correctly positioned above the burners.
cooking.
Solution
43
V.1.0
troubleshooting