Frequently Asked Questions - weBoost Drive Reach RV Guide D'installation

(Troubleshooting cont .)

FREQUENTLY ASKED QUESTIONS

How can I contact customer support?
Customer Support can be reached Monday thru Friday by calling 1 .866 .294 . 1 660, or
through our support site at support . w eboost .com .
Why do I need to create distance between the booster and the antenna?
Antennas connected to a booster create spheres of signal . When these spheres
overlap, a condition called oscillation occurs . Oscillation can be thought of as noise,
which causes the booster to scale down it's power or shut down to prevent damage .
The best way to keep these spheres of signal from overlapping is to maximize
separation between the inside and outside antennas .
1 .866 .294 . 1 660 www .weboost.com support@weboost .com
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