If your heater fails to operate, please follow these procedures:
Problem
Probable Cause
Overheat protection has temporarily
deactivated the heater.
Room temperature has been warmed up
to thermostat setting.
Unit is not heating.
Heater is not plugged into a 240V
grounded outlet/receptacle.
Breaker/Fuse has been tripped.
A drop of oil fell on the heating coil
during the manufacturing process. It will
quickly evaporate and should not occur
again.
The heater is
Check & ensure there are no
producing a
combustible materials within 0.9 meters
burning smell.
(3 feet) surrounding the heater.
Ensure a minimum clearance of 5.5
inches (14 cm) from both sides and
rear of heater to adjacent walls.
PLEASE DO NOT ATTEMPT TO OPEN OR REPAIR THE HEATER YOURSELF. DOING SO
COULD CAUSE DAMAGE OR PERSONAL INJURY.
TROUBLESHOOTING
Solution
Turn the heater OFF; unplug it and ALLOW IT
TO COOL. Inspect and remove any objects on
or adjacent to the heater. Wait 30 minutes
before plugging unit back in.
To increase the room temperature, adjust
thermostat control knob to a higher setting by
turning clockwise.
Ensure unit is in OFF position. Plug in unit and
attempt to turn on again.
Ensure room in which heater is situated is well
ventilated.
Remove any combustible items from the heater.
Reposition the heater so there is enough space
around the heater to the adjacent walls.
7
Check your electrical box to confirm the
breaker has not been blown. This may
occur if the receptacle is shared between
other high consumption appliances.
Ensure unit is in the OFF position. Plug in
unit and attempt to turn on again.