D-Link DIR-100 Guide D'installation page 4

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TROUBLESHOOTING
SET-UP AND CONFIGURATION PROBLEMS
1. HOW DO I CONFIGURE my DIR-100 ROUTER WITHOUT THE CD?
- Connect your PC to the router using an Ethernet cable.
- Open a web browser and enter the address http:// dlinkrouter or http://192.168.0.1
- The default username is 'Admin'. The default password is '' (leave the field blank).
- If you have changed the password and can not remember it, you will need to reset the router to
set the password back to '' (leave the field blank).
2. HOW DO I RESET my DIR-100 ROUTER TO FACTORy DEFAULT SETTINGS?
- Ensure the router is powered on.
- Press and hold the reset button on the rear of the device for 20 seconds.
Note: Resetting the router to factory default will erase the current configuration settings. To
reconfigure your settings, log into the router as outlined in question 1, then run the Setup Wizard.
3. WHy CAN I NOT GET AN INTERNET CONNECTION?
- For Cable users make sure Clone MAC address option is ticked during Wizard installation
(or enter the registered MAC) and make sure the service has been enabled/connected and is
operational.
- For ADSL users please contact your ISP to make sure the service has been enabled/connected
by your ISP and that your ISP username and password is correct.
TECHNICAL SUPPORT
United Kingdom (Mon-Fri) website: http://www.dlink.co.uk FTP: ftp://ftp.dlink.co.uk
Home Wireless/Broadband 0871 873 3000 (9.00am–06.00pm, Sat 10.00am-02.00pm)
Managed, Smart, & Wireless Switches, or Firewalls 0871 873 0909 (09.00am- 05.30pm)
(BT 10ppm, other carriers may vary.)
Ireland (Mon-Fri)
All Products 1890 886 899 (09.00am-06.00pm, Sat 10.00am-02.00pm)
Phone rates: €0.05ppm peak, €0.045ppm off peak times
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