Two-Year Warranty:
Your OXO Brew appliance is guaranteed by OXO for
two years from the date of purchase in the case of any
manufacturing defects in materials or workmanship. This OXO
warranty is only offered on OXO Brew appliances sold new
and utilized in the US and Canada.
The OXO warranty covers all costs related to restoring the
proven defective product through the repair or replacement
of any defective part and necessary labor so that it conforms
to its original specifications. A replacement product may be
provided instead of repairing a defective product. OXO's
exclusive obligation under this warranty is limited to such
repair or replacement.
A receipt indicating the purchase date is required
for any claims, so please keep it in a safe place. We
recommend that you register your product on our website,
www.oxo.com/registration.aspx. Although greatly
appreciated, the product registration is not required to activate
any warranty and product registration does not eliminate the
need for the original proof of purchase.
If you have any trouble with the product during the warranty period, do not attempt to return it to a retail store.
OXO U.S. Customer Service
Hours: Monday–Friday, 8:00am – 5:00pm (ET)
Phone: (800) 545-441 1
Mail: OXO International, Inc.
1331 S Seventh St., Building 1,
Chambersburg, PA 17201-9912
Our Guarantee
CONTACT INFO:
Instead, please visit us online at www.oxo.com or contact us here:
The warranty does not cover damages resulting from misuse
or abuse of the product and/or uses inconsistent with
this Instruction Manual, attempts at repair, theft, use with
unauthorized attachments or failure to follow the instructions
provided with the product.
The warranty becomes void if attempts at repair are made by
non-authorized third parties and/or if spare parts, other than
those provided by OXO, are used. You may also arrange for
service after the warranty expires at an added cost.
For questions, returns, repairs or warranty claims within the
U.S., please visit www.oxo.com or contact OXO Customer
Service at (800) 545-4411. We will be glad to assist you.
For customer service, claims, or questions on sales in Canada,
OXO Customer Service will gladly put you in touch with the
appropriate individuals.
This warranty gives you specific legal rights, and you may
have other legal rights which vary from state to state, country
to country, or province to province. The customer may assert
any such rights at their sole discretion.
Outside the U.S.
Please contact your local distributor or email info@oxo.com
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