TROUBLESHOOTING GUIDE
Symptom: The sharpener will not start when initially plugged into electrical socket.
Cause: Sharpener or electrical cord could be damaged or malfunctioning.
Solution: Return your sharpener and receipt to the place of purchase for replacement.
Symptom: Sharpener stops running while in use.
Cause: Sharpener has a built in motor thermostat as a safety feature. It protects
sharpener from overheating if left on accidentally for a long period or if being used
improperly.
Solution: If the thermostat shuts down the motor, unplug the sharpener and wait about
one hour for the motor to cool down, and the sharpener will restart. If motor still will not
re-start, return sharpener to place of purchase.
Symptom: Diamond wheel stops removing metal.
Solution: Diamond Break-In Period – The initial aggressive cutting speed of the
Diamond Sharpening Wheels will slow with use. At the same time, the abrasive finish
will improve. Do not be confused by this break in process because it is normal and
should be expected. The diamond wheels are breaking in, NOT wearing out.
Symptom: Ceramic stones stop sharpening.
Cause: The ceramic stones will lose their sharpening ability over time, thus reducing
their effectiveness.
Solution: Ceramic stones are reversible and can be cleaned. Clean and reverse
stones as shown in Owner's Manual to restore original sharpening capabilities. See
"Reversing, Cleaning, and Replacement of Ceramic Stones" section in this
manual.