Troubleshooting
A qualified technician should carry out repairs if required.
Error indications
HEATING indicator
IGBT on the PCB is
light flashes once
overheated. Buzzer
continuously
alarms
HEATING indicator
Temperature sensor
light flashes twice
under the oil tank is
continuously
either shorted-circuited
or open-circuited.
Buzzer alarms
HEATING indicator
Input voltage exceeds
light flashes 3 times
the allowed Max/Min
continuously
rating
HEATING indicator
Temperature sensor in
light flashes 4 times
the oil tank is either
continuously
shorted-circuited or
open-circuited. Buzzer
alarms
Fault
Appliance not working
Appliance stops working suddenly Safety switch is activated
Appliance does not reach set
temperature
Appliance heats up but indicator
light Not ON
Power indicator light comes on
but appliance does not heat up
Appliance slow to heat up
Oil overheats or starts to smoke
No power
CP793_CT012_ML_A5_v6_20220707.indb 7
CP793_CT012_ML_A5_v6_20220707.indb 7
Description
Probable Cause
Check ventilation
slots for dirt and
grease. Make sure
there is enough
space around the
appliance
Temperature sensor
is defective
Electrical installation
is not in order
Temperature sensor
is defective
Probable Cause
The unit is not switched on
Plug or lead is damaged
Fuse in the plug has blown
Mains power supply fault
Faulty thermostat
Faulty element
Build-up of fat on the element
Indicator light has expired
Faulty thermostat
Faulty element
Thermostat set incorrectly
Build-up of fat in the tank
Thermostat damaged
Thermal cut-out activated
Solution
1. Switch the unit off and let it cool.
2. Check the filter and clean if
necessary.
3. Re-start the unit.
Note: If it occurs frequently, Consult
a qualified technician
1. Unit overheated.
2. Let it cool.
Note: If it occurs frequently, Consult
a qualified technician
Have a qualified electrician check it.
1. Unit overheated.
2. Let it cool.
Note: If it occurs frequently, Consult
a qualified technician
Solution
Check the unit is plugged in
correctly and switched on
Replace plug or lead
Replace the plug fuse
Check mains power supply
Consult a qualified technician
Consult a qualified technician
Consult a qualified technician
Clean the appliance
Consult a qualified technician
Consult a qualified technician
Consult a qualified technician
Check and re-set the thermostat
Clean the appliance
Switch off immediately. Consult a
qualified technician
Consult a qualified technician
EN
7
2022/7/6 17:07
2022/7/6 17:07