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Troubleshooting

Problem
Problem
Possible Solution
Possible Solution
My vacuum will not turn ON
My vacuum will not turn ON
1. Always be sure to plug it in firmly.
1. Always be sure to plug it in firmly.
2. The Thermal Protector may have been activated - unplug your vacuum and let cool for 30 minutes. If this does not work, there may be no voltage in the wall plug.
2. The Thermal Protector may have been activated - unplug your vacuum and let cool for 30 minutes. If this does not work, there may be no voltage in the wall plug.
3. Check the fuse or breaker in your home. If there is a blown fuse or tripped breaker, replace the fuse in your home or reset the breaker.
3. Check the fuse or breaker in your home. If there is a blown fuse or tripped breaker, replace the fuse in your home or reset the breaker.
My vacuum is hard to push
My vacuum is hard to push
1. Open the Suction Control Valve near the handle by twisting the valve clockwise.
1. Open the Suction Control Valve near the handle by twisting the valve clockwise.
My vacuum is losing suction
My vacuum is losing suction
1. Be sure to empty the dirt cup if it is full.
1. Be sure to empty the dirt cup if it is full.
2. You may have a clogged filter. Refer to the Maintenance in the user manual for directions on removing clogs.
2. You may have a clogged filter. Refer to the Maintenance in the user manual for directions on removing clogs.
3. Your filter may be dirty. Your filter should be rinsed every 4-6 uses. Refer to the Maintenance section for directions on how to
3. Your filter may be dirty. Your filter should be rinsed every 4-6 uses. Refer to the Maintenance section for directions on how to
4. If problem persists, you may have a clog in the system. Refer to the Maintenance section on how to remove a clog in your system.
4. If problem persists, you may have a clog in the system. Refer to the Maintenance section on how to remove a clog in your system.
My brush roll is not spinning
My brush roll is not spinning
1. Unplug and remove any hair or other blockages around the brush roll.
1. Unplug and remove any hair or other blockages around the brush roll.
2. Clean filters. Refer to the Maintenance section for directions on how to clean filters.
2. Clean filters. Refer to the Maintenance section for directions on how to clean filters.
3. Check for clogs in the system. Refer to the Maintenance section for directions on how to remove clogs.
3. Check for clogs in the system. Refer to the Maintenance section for directions on how to remove clogs.
4. Resume normal operation.
4. Resume normal operation.
For more troubleshooting or FAQ's please visit Hoover.com or Hoover.ca
WARNING
WARNING
To reduce the risk of personal injury, unplug before cleaning or servicing.
To reduce the risk of personal injury, unplug before cleaning or servicing.
clean your filters.
clean your filters.
To reduce the risk of injury from moving parts, unplug before cleaning or servicing.
To reduce the risk of personal injury, unplug before cleaning or servicing.
CAUTION
CAUTION
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