Troubleshooting
Before calling for service
Problem
Problem
Possible Cause
Washer not
Filter clogged.
filling
Inlet hoses may be
properly
kinked
Insufficient
water supply.
The washer lid is open.
Hot and cold inlet
hoses are reversed.
Water level is too low.
Water inlet valve
damaged.
Water leaks
Hoses not installed
every load
correctly.
Error Codes
Error Code
Possible Cause
It takes over
16
minutes to
E1
fill water but cannot achieve
its preset water level.
E2
The top lid is open.
The washer runs out of
E3
balance for three times.
It takes over
10
minutes to
E4
drain water but can not
drain the washer empty.
E5
Water leveling sensor failed.
Press the START/PAUSE button to
*
Solutions
Disassemble the water inlet hose and clean
the inlet point. Check that inlet hoses are
not kinked or clogged.
Make sure that both hot and cold water
faucets are turned on all the way.
The washer will not operate if the lid is open.
Close the lid and make sure that nothing
is caught under the lid preventing it from
closing completely.
Check inlet hose connections. Make sure
the hot water supply is connected to the
hot inlet valve, and the cold water supply
is connected to the cold inlet valve.
This is a high e f f i c i e n c y w a s h e r . The
water will not normally cover the clothes.
The fill level is optimized for the wash
motion to achieve the best wash performance.
Call to the service center for service.
Check all fi ll and drain hose connections
to ensure that they are tight and secure.
Solutions
Check for Washer not filling
properly and Water leakage.
Close the lid.
Redistribute the load.
Check for Washer will not
drain water.
Call to service center for help.
release E1/E2/E3/E4 error warning.
27
APPENDIX
Fabric Care Chart
The following symbols provide garment care direction. The Clothing care labels
include symbols for washing, bleaching, drying and ironing, or dry cleaning when
necessary. The use of symbols ensures consistency among garment manufacturers
of domestic and imported items. Follow care label directions to maximize garment
life and reduce laundering problems.
Wash Cycle
Special Instructions
Normal
Permanent Press /
Wrinkle
Resistant / Wrinkle Control
Gentle/Delicates
Heat Setting
Hand Wash
Water Temperature**
Hot
Warm
Cold
Bleach
Iron-Dry or Steam
Any Bleach (when needed)
Temperatures
Only Non-Chlorine
(color-safe)
Bleach (when needed)
Tumble Dr y Cycle
Normal
Permanent Press /
Wrinkle
Resistant / Wrinkle Control
Gentle/ Delicates
** The number of dots represent appropriate wash water temperatures for various
items. The temperature range for Hot is 105°-125°F/41°-52°C, for Warm 85°-105°F/29°-41°C
and for Cold 60°-85°F/16°-29°C.(Wash water temperature must be a minimum of
60°F/16°C for detergent activation and effective cleaning.)The clothes washer can
not ensure these temperatures because the actual temperature of the water entering
your washer depends on water heater settings and regional water supply temperatures.
For example, cold water entering the home in the northern states during winter may
be 40°F/4°C which is too cold for effective cleaning. In this situation, you will need
to adjust the water temperature by selecting a warm setting, adding some hot water
to the MAX FILL line, or using your Washer's heating option, if available.
Warning Symbols for laundering
Line Dry/ Hang to Dry
Do Not Wash
Drip Dry
Do Not Wring
Dry Flat
Do Not Bleach
Do Not Tumble Dr y
High
No Steam (added to iron)
Medium
Do Not Iron
Dryclean
Low
Any Heat
Dry Clean
Do Not Dry Clean
No Heat/Air
Line Dry/ Hang to Dry
High
Drip Dry
Dry Flat
Medium
For machine-washable
wool. Loads should be
Low
under 8 pounds.
28