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P002-P091̲EW1012(欧州) 05.06.21 16:32 ページ 32
TROUBLESHOOTING
Problem
Possible cause
If the toothbrush is
Strong pressure
pressed hard against
preventive function is
your teeth, the
activated.
intensity of the
vibration weakens.
After turning on the
This is normal
power, the toothbrush
operation of the soft-
vibration speed
start function.
increases gradually.
(See page 26.)
After 2 minutes of use
The timer is reminding
the toothbrush stops
you that you have
temporarily and starts
been brushing for 2
again.
minutes.
(See page 27.)
The toothbrush
The main unit was not
operates only for a
positioned straight up
short period of time
in the charger and
even immediately after
was unable to charge.
being charged.
(See page 25.)
The battery has
reached the end of its
life cycle (about 3
years).
Charging time was
insufficient.
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Remedy
Place the brush gently
against your teeth.
Not a malfunction.
Continue using.
Not a malfunction.
Continue using.
Stand the main unit up
straight so that the bottom
touches the charging base,
and make sure the charging
indicator comes on.
Take the unit to an
authorised service centre to
have the battery replaced.
(Do not attempt to replace
the battery yourself since
you may damage the unit's
waterproofing or internal
mechanisms.)
Charge the main unit for at
least 15 hours. (See page
25.)
Problem
Possible cause
The toothbrush
You have just pur-
doesn't operate.
chased the product or
have not used it for
more than 3 months.
The direction of the
brush movement
changes. (The brush
head moves from side
to side.)
The toothbrush is not
working properly. (For
example, its move-
ment is uneven.)
If the device still does not function properly, stop using it and contact an
authorised service centre.
WARNING:
Do not disassemble the product at any time other than when disposing of it.
Doing so may result in short circuit, fire, or injury.
For repair or maintenance (such as battery replacement), take the product
to an authorised service centre.
The supply cord of the charging adaptor cannot be replaced; if the cord is
damaged, the entire charger should be discarded.
Remedy
Charge the main unit for at
least 15 hours. (See page
25.)
Not a malfunction. Remove
the brush head once and
put it back to the correct
position.
Place the main unit in the
charger for at least 15
hours, then turn it on again
to see if it operates
properly.
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