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TROUBLESHOOTING
PROBLEM
No power
Peculiar odor
Discoloration of water in the
reservoir
Mineral buildup on cooling
cartridge
Not cooling
Reduced or uneven water
flow across cooling cartridge
Replace Cooling Cartridge
LED is illuminated after
cooling cartridge replace-
ment
POSSIBLE CAUSE
• Unit is not plugged in
• No power at unit
• Top cover not seated properly
• Cooling cartridge is new
• Unit may have a dirty tank or
water reservoir
• Water in tank or reservoir
may be old
• New cooling cartridge
• Hard water used
• Out of water
• Outside of recommended
cooling zone
• Cool ambient temperature
and/or high humidity
conditions
• Pump filter clogged
• Pump filter clogged
• Cooling cartridge needs
replacing
• Cooling cartridge RESET
button not activated
SOLUTION
• Plug unit in
• Press the POWER button to turn
the unit on
• Check circuits and fuses
or try a different outlet
• Remove top cover and reseat
• The cooling cartridge may emit
a slight odor that will dissipate
after a few days
• Follow instructions in the
"Cleaning and Care" section
• Discoloration will dissipate
after a few days of operation
• Use distilled water
• Refill water tank
• Use within 6 FT / 1.8 M of the
unit's front grill
• Use in warmer and/or less
humid conditions
• Clean pump filter as instructed
in the "Cleaning and Care"
section
• Remove and re-install the
pump filter
• Clean pump filter as instructed
in the "Cleaning and Care"
section
• Replace cooling cartridge
• Turn the unit ON, then press
and hold the FAN
5 seconds until the LED flashes
button for
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