First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
Dishwasher is not operating properly
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Dishwasher does not run
NOTES:
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It is normal for the dishwasher to repeatedly pause several
times during a cycle. If the Start/Resume light is blinking,
press START/RESUME.
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If the Start/Resume button is located on top of door, push
door firmly closed within 3 seconds of pressing START/
RESUME.
Be sure the door is closed and latched.
Be sure you have selected a cycle. (See "Cycles and Options
Descriptions.")
Be sure there is power to the dishwasher. A circuit breaker or
fuse may have tripped.
If lights other than Start/Resume blink and the unit will not run,
you will need to call for service.
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Detergent remains in the dispenser or tablet is on the
bottom of tub
Check for dishware such as cookie sheets, cutting boards, or
large containers, etc., that may be blocking the detergent
dispenser from opening properly.
Be sure your detergent is fresh and lump free.
Be sure the cycle has completed (green light is on). If it has not
completed, you will need to resume the cycle by pressing
START/RESUME and closing the door within 3 seconds.
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Cycles run too long
NOTES:
To use less water and reduce energy consumption you will
encounter cycles that typically run for up to 3 hours.
A water heater setting of 120°F (49°C) is best, the dishwasher
will delay longer while heating cooler water.
Some options will add time to the cycle. (See "Cycles and
Options Descriptions" section.) The Heated Dry option adds
¹⁄₂ hour.
Try the Quick Cleanup cycle.
Run the hot water at a faucet close to the dishwasher before
starting the cycle.
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Dishwasher not drying
NOTE: Plastic and items with nonstick surfaces are difficult to
dry because they have a porous surface which tend to collect
water droplets. Towel drying may be necessary.
Use of rinse aid along with the Heated Dry option is needed for
proper drying.
Proper loading of items can affect drying. (See specific loading
instructions within this guide.)
Glasses and cups with concave bottoms hold water. This water
may spill onto other items when unloading.
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Unload the bottom rack first.
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Locate these items on the more slanted side of the rack for
improved results.
8
Troubleshooting
to possibly avoid the cost of a service call.
In the U.S.A., www.kitchenaid.com
In Canada, www.kitchenaid.ca
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Will not fill
Be sure the water is turned on to the dishwasher.
Check that the float is free from obstructions. (See "Dishwasher
Features.")
Check for suds in the dishwasher. If foam or suds are detected,
the dishwasher may not operate properly or may not fill with
water.
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Water remains in the tub/will not drain
Be sure the cycle has completed (the green light is on). If it has
not, you will need to resume the cycle by pressing START/
RESUME and closing the door within 3 seconds.
If dishwasher is connected to a food waste disposer, be sure
the knockout plug has been removed from the disposer inlet.
Check for kinks in the drain hose.
Check for food obstructions in the drain or disposer.
Check your house fuse or circuit breaker.
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Condensation on the kitchen counter (built-in models)
Is the dishwasher aligned with the countertop? Moisture from
the vent in the dishwasher console can form on the counter.
Refer to the Installation Instructions for more information.
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Hard Water (white residue on the dishwasher interior or
glassware)
NOTE: Extremely hard water mineral deposits can cause
damage to your dishwasher and make it difficult to achieve
good cleaning. A water softener is strongly recommended if
your hardness is 15 grains or more. If a water softener is not
installed, the following steps may help:
Use a commercial cleaner designed for dishwashers once per
month.
Always use a rinse aid
Always use a high-quality, fresh detergent.
Use a detergent booster/water softener or additive designed
for dishwashers.
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Odors
NOTE: If the dishwasher is not used daily, you can run a rinse
cycle with the partial load daily until a full load is ready to run.
Run a vinegar rinse through the dishwasher by putting 2 cups
(500 mL) of white vinegar in an upright glass measuring cup in
the lower rack. Run a normal cycle with the Heated Dry option
turned off. Do not use detergent.
The dishwasher may not be draining properly, see "Water
remains in the tub/will not drain" in "Troubleshooting."