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Problem
• Unit will not start.
• Mop will not make steam. • No water in water tank.
• Mop leaves water on floor. • Cleaning pad is too wet. • Unplug unit from power outlet
• Mop left spot on floor.
For assistance with your product, visit our website www.blackanddecker.com for the
location of the service center nearest you or call the BLACK & DECKER help line at
1-800-544-6986.
troubleSHootINg
PoSSIble CauSe
• Cord not plugged in.
• Main switch not on.
• Floor head not correctly
fitted.
• Handle not fitted
correctly - LED's do not
light up.
• Circuit fuse is blown.
• Circuit breaker is tripped. • Reset circuit breaker. (If the
• Cord or switch is
damaged.
• Tank not fitted correctly. • Ensure tank is fully attached and
• Mop left in one spot too
long.
• Hard water.
10
PoSSIble SolutIoN
• Plug appliance into a working
outlet.
• Turn main switch on.
• Ensure floor head is correctly
attached.
• Fit Handle correctly
• Replace circuit fuse. (If the
product repeatedly causes the
circuit fuse to blow, discontinue
use immediately and have it
serviced at a Black & Decker
service center or authorized
servicer.)
product repeatedly causes the
circuit breaker to trip,
discontinue use immediately
and have it serviced at a Black &
Decker service center or
authorized servicer.)
• Have cord or switch replaced
at a Black & Decker Service
Center or Authorized Servicer.
• Add water to the water tank.
seated.
and change the micro-fiber
cleaning pad.
• Never leave the steam mop on
the floor with a damp or wet
cleaning pad still attached when
not in use.
• Use distilled water.
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