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troubleshooting guide
Fixing malfunctions
If the appliance malfunctions, it may be due to a minor problem that you can rectify by
following the instructions below. Before you call in a technician, you should carry out the
following checks:
1) Your refrigerator is not working:
Check:
•
That it is plugged in,
•
That the socket it is plugged into is suitable and working properly. To check, plug a
different appliance into the socket in question.
•
That the fuse has not blown or is faulty.
2) Your refrigerator is not working effectively:
Check:
•
That you have not overfilled it,
•
That the temperatures are set appropriately,
•
That the doors have been shut properly, and have not been left open for too long,
•
That you have not put hot food inside,
•
That the appliance is not next to a heat source,
•
That the gap at the back and around the sides is large enough.
3) Your appliance is noisy:
The cooling gas that circulates in the refrigeration system can sometimes make small
noises, even when the compressor is not operating. Do not be concerned, this is completely
normal.
If you hear a different noise, check:
•
that the appliance is level,
•
That nothing is touching the rear of the appliance,
•
That the accessories (door shelves, shelves) are installed correctly.
•
That the contents of the appliance are not vibrating.
4) There is a strange smell:
•
Check for expired food. In this case, discard the food concerned.
•
Your appliance may need cleaning.
•
You may have stored food with a strong odour (e.g. cheese) without having wrapped it
separately. Wrap foods with a strong odour or place them in a storage container.
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troubleshooting guide
If this does not solve your specific problem, please contact your retail store service desk
and do not attempt to make repairs yourself.
Your refrigerator should only be repaired by
qualified maintenance technicians. Poorly-
done repairs can be dangerous for the user
and are not covered by the warranty.
Error codes
Error codes
E0
Temperature sensor fault in the freezer compartment
E1
Evaporator sensor fault in the freezer compartment
E2
Cumulation of errors E1 and E2
EH
Temperature sensor failure
Connection failure between the control panel and the
EC
display screen
If an error code appears on the display screen, please contact the customer service
department of your dealer store.
Noises in operation
The appliance may make the following noises when operating normally:
•
Crackling (ice cracking):
This noise is produced during automatic defrosting.
It may also be produced when the refrigerator is in a cooling or warming phase and is due
to expansion of the appliance materials.
•
Clicking:
This noise is produced when the compressor starts and stops.
Description
47
V.1.0
troubleshooting guide
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