MONOGRAM LIMITED WARRANTY
Monogram .com
All warranty service is provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule
service online, visit us at monogram .com/contact. In Canada, visit monogram .ca.
Servicing your refrigerator may require the use of the onboard data port for diagnostics . This gives a Monogram
Factory Service technician the ability to quickly diagnose any issues with your appliance and helps Monogram
improve its products by providing Monogram with information on your appliance . If you do not want your
appliance data to be sent to Monogram, please advise your technician NOT to submit the data to Monogram at
the time of service .
For the period of
Limited two-year
warranty
Limited five-year
warranty
Limited additional
sixth- through
twelfth-year warranty
on the sealed system
Limited thirty-day
warranty on water
filter cartridge (Water
filter, if included)
What Monogram will not cover:
• Service trips to your home to teach you how to use the
product.
• Replacement of house fuses or resetting of circuit breakers.
• Damage to the product caused by accident, fire, floods or
acts of God.
• Failure of the product if it is used for other than its intended
purpose or used commercially.
• Damage caused after delivery.
• Improper installation, delivery or maintenance. If you have
an installation problem, contact your dealer or installer. You
are responsible for providing adequate electrical, plumbing
and other connecting facilities.
EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties,
including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or
the shortest period allowed by law.
This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA. If the product is located in an area where service by a Monogram Appliances Authorized Servicer
is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized
Monogram Appliances Service location for service. In Alaska, the limited warranty excludes the cost of shipping or
service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal
rights are, consult your local or state consumer affairs office or your state's Attorney General.
Warrantor: GE Appliances, a Haier company, Louisville KY,40225
Warrantor in Canada: MC Commercial, Burlington, ON, L7R 5B6
49-60432-9
Monogram Appliances will replace
For two years from date of original purchase, we will provide, free of charge, parts and service
labor in your home to repair or replace any part of the refrigerator or freezer that fails because
of a manufacturing defect.
For five years from date of original purchase, we will provide, free of charge, parts and
service labor in your home to repair or replace any part of the sealed refrigerating system
(the compressor, condenser, evaporator and all connecting tubing) that fails because of a
manufacturing defect.
For the sixth through twelfth year from the date of the original purchase, we will provide, free
of charge, replacement parts for any part of the sealed refrigerating system (the compressor,
condenser, evaporator and all connecting tubing) that fails because of a manufacturing defect.
You pay for the service trip to your home and for service labor charges.
From the date of the original purchase we will provide, free of charge, replacement parts for
any part of the water filter cartridge that fails because of a manufacturing defect. During this
limited thirty-day warranty, we will also provide, free of charge, a replacement water filter
cartridge.
• Replacement of the light bulbs, if included, or water filter
cartridge, if included, other than as noted above.
• Replacement of the water filter cartridge, if included, due to
water pressure that is outside the specified operating range
or due to excessive sediment in the water supply.
• Loss of food due to spoilage (in the USA only).
• Incidental or consequential damage caused by possible
defects with this appliance.
• Product not accessible to provide required service.
• Damage caused by a non-GE Appliances brand water filter.
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