After Sales Technical Service
In case of technical problems regarding any of the Polytropic heat pumps, the following
measures should be taken:
• Provide to the technical service the following essential information:
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Serial number of the machine
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Manometer value when machine is stopped
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Manometer value when machine is working
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The position of ON/OFF button and if it is lit or not
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The value and pictograms displayed on digital controller.
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The value of programmed settings
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If fan is working or not
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Position of the by-pass valves
• Contact your dealer and pass on this information together with the dimensions of the
swimming pool, your personal details (address, telephone number) and the description of
the failure.
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