Frequently asked questions
The frother won't start
Check that the jug is correctly positioned on the base. Check that the whisk is properly fixed inside
the jug. Base connector and the connector underneath the jug must be dry.
The froth is poor in quality or the milk is burnt
For the best foam, use cold, fresh whole or semi-skimmed milk straight from the refrigerator (39 - 43 °F / 4-6 °C).
Milk that has been frozen, or enriched, flavoured or reconstituted powdered milk, are not suitable.
Never add other ingredients such as syrup, sugar, cocoa or chocolate powder to the jug while it is in
use. This may damage the coating.
Ensure that frother and whisk are clean.
All four buttons are blinking rapidly
A. The appliance may be too hot.
• Check that the whisk is correctly fitted.
• If necessary, remove the jug from the base and hold it under cold water.
B. The bottom connector is not correctly positioned on the base.
C. There is water on the base or on the bottom of the jug.
The milk boils over
The jug has been overfilled with milk.
• Always fill the jug only to one of the two levels indicators - depending on the current task.
• Carefully lift the jug from the base, empty it out and rinse out with warm water. Then unplug the base
from the power supply and clean, if necessary, with a soft damp cloth or towel.
14
Technical Data and Service
110 - 120 V, 60 Hz, 500 W
24 in / 0.6 m
A
A = approx. 5.1 in / 130 mm
B
B = approx. 8.7 in / 220 mm
approx. 1.98 lb / 0.9 kg
Disposal information
The packaging is recyclable. Contact the appropriate department in your municipality for
further information on local recycling. Protecting the environment is our greatest common
responsibility.
The appliance contains valuable materials which can be recycled and reused. For this
reason, contact your local waste management recycling centre for correct disposal.
Contact us if you
have any questions or suggestions:
BATES Enterprises South
1315 Upper Asbury Ave
Charlotte, NC 28206
USA
Hotline (+1) 833-475-9113
e-mail: customer_service@k-fee.us
15