Troubleshooting Tips - GE PHP9030 Manuel Du Propriétaire

Troubleshooting tips ... Before you call for service
Problem
Surface elements will not
maintain a rolling boil or
cooking is slow
Surface elements do not
work properly
Power arc ON indicator
blinking
Scratches on cooktop
glass surface
Areas of discoloration on
the cooktop
Plastic melted to the
surface
Pitting (or indentation) of
the cooktop
Unresponsive keypad
Pan detection/sizing not
working properly
Noise
20
Possible Cause
Improper cookware being used.
Cooktop controls improperly set.
Wrong pan type.
Pan is too small.
Pan not positioned correctly.
+, -, or control lock pads have been touched
before an element is turned on.
Incorrect cleaning methods being used.
Cookware with rough bottoms being used
or coarse particles (salt or sand) were
between the cookware and the surface of
the cooktop.
Cookware has been slid across the cooktop
surface.
Food spillovers not cleaned before next use.
Hot surface on a model with a light-colored
glass cooktop.
Hot cooktop came into contact with plastic
placed on the hot cooktop.
Hot sugar mixture spilled on the cooktop.
Keypad is dirty.
A fuse in your home may be blown or the
circuit breaker tripped.
Improper cookware being used.
Pan is improperly placed.
Cooktop control improperly set.
Sounds you may hear: Buzzing, whistling
and humming.
What To Do
49-80742