Customer Service - Siemens DO0570C Notice De Montage Et D'utilisation

Descaling
Descale the outlet pipe with commercially available desca-
■
ling agent or vinegar.
Please observe the manufacturers warnings when
■
descaling.
If the water flows significantly slower when the tap is fully
opened, the small water heater and tap should be descaled
by a specialist.
A fault, what to do?
If your appliance does not operate as required, it is often due to a very minor problem. Please check whether you can remedy
the fault yourself by using the following guidelines. You will save yourself the costs of an unnecessary visit by customer service
personnel.
The electrical mains supply and the water supply must be shut off before all work on the appliance.
■
Fault
The appliance does not start
(heat),
only cold water flows.
Too low a water flow or no water
flow
If the fault could not be eliminated, please call customer service.

Customer Service

We ask you to always provide the E-No. and the FD-No. of
your appliance when calling in a customer service engineer.
You will find the number near both water connection nozzles
of the small water heater.
Disposal
This appliance is labelled in accordance with Euro-
pean Directive 2012/19/EU concerning used elec-
trical and electronic appliances (waste electrical
and electronic equipment – WEEE).
The guideline determines the framework for the
return and recycling of used appliances as applica-
ble throughout the EU.
Please ask your specialist retailer about current
disposal facilities.
10
en
Maintenance
The following repairs and maintenance may only be carried
out by an authorised customer service representative to
avoid potential sources of danger.
■
Exchange of the electrical connection cable
When the electrical cable is visibly damaged:
■
Cause
The fuse in the house electrical
installation has tripped/blown.
The mains plug is not inserted.
The safety temperature limitation
has tripped.
The filter in the tap is clogged.
The water outlet or the tap is
clogged by limescale.
The warm water connection nozzle
is clogged.
Guarantee
The guarantee conditions for this appliance are as defined
by our representative in the country in which it is sold. De-
tails regarding these conditions can be obtained from the
dealer, from whom the appliance was purchased, or directly
from our representative in the country. Furthermore, the
guarantee conditions can also be found on the Internet at
the website address stated. The bill of sale or receipt must be
produced when making any claims under the terms of this
guarantee.
The electrical mains supply and the water supply must be
shut off before all work on the appliance.
Switch off the device, unplug the mains plug and contact
customer service.
Solution
Check the fuse in the house electri-
cal installation.
Insert the plug into the mains
socket.
Unplug the mains plug, open the
warm water tap and allow approx.
4 litres of water to flow. Insert the
plug into the mains socket.
Remove the filter and either clean it
or descale it.
Descale or install a new fitting.
Clean the warm water connection
nozzle and exchange the water con-
nection if necessary.
Subject to change without notice.
Who
Customer
Customer
Customer
Customer
Servicing
expert
Servicing
expert