34
Porter's exchange interface mode
The porter's exchange don't receive calls from the door panel.
Check if it can receive calls from any other monitor (pressing the lock release button, with the
handset off the hook)
If so, check in the porter´s exchange configuration that the option capture door panel is
activated and that the door panel has dip switch number 6 set to ON
If not, check that the porter´s exchange is not off (the screen would show a row of dots),
keeping in mind that the red LED is always on.
Also check the connections (page 30) and configuration (page 28) of the converter.
The image does not show in the porter´s exchange.
Remember that images are only shown from calls made from door panels with camera.
Check that the voltage between the '
17.5 to 18.5Vc.c., if not, check the power supply and its connections.
Check that you have used the correct output of the converter for the coaxial cable (VCE and
GND) and that the number 2 dip switch is OFF and number 3 is ON.
Column encoder mode (General door panels)
Calls cannot be made from the general door panels.
Check if calls can be made from the inner door panels.
I f yes, make sure you have correctly programmed the column in the converters (page 29) and
revise the connections (page 31) and configuration (page 28) of the converters.
If not, revise the monitor's programming (see door panel manual) and program it again if
necessary.
Check that the voltage between the '
to 18.5Vc.c., if not, check the power supply and its connections.
No image is shown when receiving calls from the general door panels.
Remember that images are only shown from calls made from door panels with camera.
Check that the correct inputs and outputs have been used for this type of installation (see
diagram on page 31), that the number 2 dip switch is ON and number 3 is OFF and that
only the end of line resistor (JP2) of the last converter is activated.
The converter cannot be programmed.
Check that the coded panel is in configuration mode before setting the number 4 dip switch
to ON (see page 28) and that the programming steps are correctly followed.
Check that 'A/D' terminal is not shortcircuited with other terminals.
Column encoder mode (Coded panel)
Calls cannot be made.
Remember that the system remains inactive for 45 seconds after connecting the power
supply, the same occurs upon connecting any unit to the installation.
Make sure that the converter does not have any column programmed. To do this set dip
switch number 2 to the OFF position and number 3 to the ON position, then set them
again to the correct position (2 in ON and 3 in OFF), this resets the column programming.
Revise the converter connections (page 33) and configuration (page 28).
Check that the voltage between the '
to 18.5Vc.c., if not, check the power supply and its connections.
No image is shown when receiving calls from the door panel.
Remember that images are only shown from calls made from door panels with camera.
Check that the correct converter input and output have been used for this type of installation
(see diagram on page 33), that the number 2 and 3 dip switches are ON and that the end
of line resistor (JP2) is activated.
TROUBLESHOOTING HINTS
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' and '+' terminals of the D4L-R5 distributor is from
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' and '+' terminals of the different elements is from 17.5
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' and '+' terminals of the different elements is from 17.5