Troubleshooting/Recommendations; Guarantee; Ordering Spare Parts; Service - T.I.P. SBS 36 Traduction Du Mode D'emploi D'origine

9. Troubleshooting/recommendations

•
In operation, water runs from the check valve
▪
The check valve has been mounted the wrong way round. Turn in over and put it on the other
way round.
•
Water the drip outlets without the pump running
▪
Check the return value for continuity and check the mounting direction.
•
LED in the control device does not light up
▪
Is the solar module plugged in? Battery empty, wait for sunshine.
•
The system flashes and no watering takes place
▪
Check the water level in the water barrel. Check the water level sensor cable for integrity and
whether the connector is inserted securely into the control device.
•
No water comes out of the rear drip outlets during watering
▪
Remove the drip outlets from the line and unscrew them. Then check whether the rubber
membrane is sitting properly in the holder.
•
The watering system does not water in the morning and in the evening
▪
Check whether the solar module is inserted into the socket properly. If this is not the case, then
please change the position of the module.

10. Guarantee

The present device was manufactured and inspected according to the latest methods. The seller warrants for
faultless material and workmanship in accordance with the legal regulations of the country in which the device
was purchased. The warranty period begins with the day of the purchase and is subject to the provisions below:
Within the period of warranty, all defects which are to be attributable to defective materials or manufacturing will
be eliminated free of charge. Any complaints are to be reported immediately upon their detection.
The warranty claim becomes void in the case of interventions undertaken by the purchaser or by third parties.
Damage resulting from improper handling or operation, incorrect setting-up or storage, inappropriate connection
or installation or Acts of God or other external influences are excluded from warranty.
Parts being subject to wear and tear, such as the pump wheel (impeller) and mechanical shaft seals are excluded
from warranty.
All parts were manufactured using maximum care and high-quality materials and are designed for a long lifecycle.
It should be understood, however, that the wear and tear depends on the kind of use, the intensity of use and the
internals of maintenance. Complying with the installation and maintenance information contained in the present
operating instructions will therefore considerably contribute to a long lifecycle of these wearing parts.
In case of complaints, we reserve the option of repairing or replacing the defective parts or replace the entire
device. Replaced parts will pass into our property.
Claims for liquidated damages are excluded unless they are caused by wilful acts or negligence on the side of the
manufacturer.
The warranty does not provide for any claims beyond those referred to above. The warranty claim has to be
evidenced by the purchaser in the form of the submission of the sales receipt. The present warranty commitment
is valid in the country in which the device was purchased.
Please note:
1. Should your device fail to function properly, please verify first whether an operating error or another cause is
present which cannot be attributed to a defect of the device.
2. In case you have to take or send in your defective device for repair, please be sure to enclose the following
documents:
− Sales receipt (sales slip).
− A description of the occurring defect (a description as accurate as possible will expedite the repair work).
In case you have to take or send in your defective device for repair, please remove any attached parts which do
not belong to the original condition of the device. If any attached parts of this kind should be missing upon the
return of the device, we shall not be liable for them

11. Ordering spare parts

The quickest, easiest and best value avenue for ordering spare parts is online. Our website www.tip-pumpen.de
has a convenient spare parts shop, allowing you to order with just a few clicks. In addition, we use it to provide
comprehensive information and valuable tips on our products and accessories, introduce new devices, and
present the latest trends and innovations in the pump technology sector.

12. Service

For guarantee claims or faults, please contact:
A current operating manual is available as required as a PDF file via e-mail:
service@tip-pumpen.de.
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