Bestway HYDRIUM Manuel De L'utilisateur page 16

Limited BESTWAY
The product you have purchased comes with a limited warranty. Bestway
be free from manufacturer's defects.
To enact a warranty claim, this form must be completed and submitted with a copy of your receipt/purchase to your local Bestway After Sales Center. Before any claims can
be accepted, the Bestway After Sales Center may ask you to send a piece of the defective part to the centre (e.g. a cut out of the production batch number / drain valve).
Please contact your local Bestway After Sales Center before sending any documents. They will provide full instructions of what is needed for your claim.
Bestway is not responsible for economic loss due to water or chemical costs. Bestway
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or having been used outside of the owner's manual guidelines.
Bestway's warranty covers manufacturing defects discovered while unpacking the product or during use, within the limits of a use and respectful of warnings and instructions
given within the user's manual. This warranty applies only to product which have not been modified by any 3rd parties. The product must be stored and handled in
accordance with the technical recommendations.
The limited warranty is valid as follows:
180 days from the original date of purchase for: top platforms; pool vertical supports; steel wall; top and bottom metal pieces; (for all Hydrium Steel Wall Pools), in
addition to central support structures (for all Hydrium Titan only);
180 days from the original date of purchase for: pool liner; PVC rails;
30 days from the original date of purchase for: plastic connections; fittings; skimmer.
Please choose the type of your pool:
Date of purchase:
TO: Bestway Service Department
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FAX/E-MAIL/TEL: Please refer to your country according to the information found on the back cover or on our website: www.bestwaycorp.com.
Please provide your address details in full.
Bestway reserves the right to charge for redelivery of undelivered packages where the recipient is at fault.
REQUIRED INFORMATION - PLEASE WRITE THE SHIPPING ADDRESS
Name:
Zip Code:
Country:
Mobile:
Fax:
Please write the Batch Number and Item Code located on the liner.
Batch Number:
Problem description
Item is torn / Leaking
Other (Please describe)
IMPORTANT:
ONLY THE DAMAGED PART WILL BE REPLACED, NOT THE COMPLETE SET.
Bestway reserves the right to request photographic evidence of defective parts, or to require sending the item for additional testing.
In order to best assist you, we request all information you provide to be complete.
FOR FAQ, MANUALS, VIDEOS OR SPARE PARTS, PLEASE VISIT OUR WEBSITE: www.bestwaycorp.com
VIDEOS ARE ALSO AVAILABLE ON OUR BESTWAY CHANNEL ON YOU TUBE: www.youtube.com/user/BestwayService
stands behind our quality guarantee and assures, through a replacement warranty, your product will
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Date:
Note:
Incomplete address details will result in delayed shipments.
Faulty welding
Missing part (Please use the code for the missing part. This can be found in the owner'smanual.)
Manufacturer's Warranty
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will not replace any products deemed to have been damaged due to negligence
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Customer Code Number:
Address:
Retailer:
City:
Telephone:
E-mail:
Item Code:
#BXXXXX
BWXXXXXXXXX
YYYY-MM-DD
Faulty upper ring
16
Item Code
Batch Number
Faulty drain valve
S-S-004190