Troubleshooting
No
Code
11
12
13
14
15
16
For any codes not listed above, call 1–800–726–7864 (1–800–SAMSUNG).
54 English
WA3200T_DC68-03850D-00_EN.indd 54
Check the drain hose.
•
Make sure the end of the drain hose is placed on the floor.
•
Make sure the drain hose is not clogged.
•
If the information code remains, contact a customer service
LC
centre.
NOTE
When the washer displays "LC", the washer do draining for
3 minutes. During this time, the POWER button is inoperative.
Water is overflowed.
•
Restart after spinning.
OC
•
If the information code remains on the display, contact a local
Samsung service centre.
When position of the clutch can't be detected.
PC
If the information code remains, contact a customer service
•
centre.
After position of the clutch is detected, if the signal of the clutch
hall goes wrong.
PC1
•
If the information code remains, contact a customer service
centre.
Spinning does not work.
•
Make sure laundry is spread out evenly.
•
Make sure the washing machine is on a flat, stable surface.
•
Redistribute the load. If only one item of clothing needs
Ub
washing, such as a bathrobe or pair of jeans, the final spin
result might be unsatisfactory, and an "Ub" check message
will be
1. shown in the display.
Additional rinsing.
•
Show additional rinsing in sensing unbalance.
Ur
•
Method of releasing the display.
Any key input.
Meaning
5/13/2020 2:40:28 PM