Qilive Q.5147 Manuel D'utilisation page 27

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  • FRANÇAIS, page 29
Robot can not
be charged.
The robot
movements
during the
cleaning
program or the
route followed
are abnormal.
Robot vacuum
cleaner stops
working
suddenly.
Unusual/
abnormal
noises and
sounds during
the cleaning
program.
The main brush
does not move
or is jammed.
The robot
vacuum cleaner
does not clean
automatically at
scheduled time.
The device
appears always
"offline" in the
application
installed on the
phone.
Ensure the robot vacuum cleaner is switch on.
Check if the charging station is properly connected to the power
source and if the indicator light is on.
Clean the charging contacts of the robot and the charging station
pins with a soft, dry and clean cloth.
Check if the robot charging contacts and the charging stations
pins are properly align.
Carefully clean the sensors and the front bumper with a soft, dry
and clean cloth.
Check the front bumper and remove any debris that may have
been trapped or locked underneath.
Clean and check if the wheels are not blocked with foreign objects
and if they move freely.
Switch the device off and on again.
Check if the battery charging level is too low.
Check whether the robot vacuum cleaner is stuck or blocked by
an obstacle.
Check the brushes and wheels of the robot and remove any debris
or other materials that may be stuck.
If the problem persists, switch the device off, wait a few seconds,
and turn it on again.
Certain components of the robot vacuum cleaner can be blocked
with hair, dirt and other materials.
Check and clean the front bumper, side brushes, main brush,
wheels.
Check if the dust container, water tank, side brushes, main brush,
main brush cover or the wheels of the robot vacuum cleaner are
improperly installed.
Check if the main rolling brush is broken or if it present any signs
of damage.
If necessary, replace the brush a with new one.
Clean the main brush.
Check if it has been installed correctly.
Check if the robot vacuum cleaner is switched on. Press the ON/
OFF power button on the top of the robot for a few seconds until
an audible signal sounds and the indicator lights up.
Check if the robot battery level is too low or if the battery is
completely discharged.
To start the scheduled cleaning program, the battery level must
be higher than 30%.
Check if the wireless network is working properly or if the signal
is too weak.
Ensure the robot vacuum cleaner is within the range of the Wi-Fi
network.
Check if the robot battery level is too low or if the battery is
completely discharged.
27
27
EN

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