USRobotics USR5630G Guide D'installation Rapide page 13

My communication software does not recognize the modem.
S o l u t i o n 1 :
Your communication software may not function properly if any of the following
are true:
More than one version of the software is installed on your computer.
You are using an old version of the software.
More than one communication software package is installed on your compu-
ter.
USRobotics highly recommends using the communication software provided
with the modem on the USRobotics Installation CD-ROM.
So l u t i o n 2 :
Your software's COM port settings may be incorrect. In the setup section of your
software, ensure that the software's port settings match those for the modem.
For instructions on adjusting the port settings in your software, refer to your
communication software's documentation.
S o l u t i o n 3 :
Make sure that your Windows Dial-Up Networking connection is using the cor-
rect modem.
Windows Vista:
1. Click Windows Start > Control Panel > Network and Internet > Net-
work and Sharing Center > Manage network connections.
2. Right-click the description of the dial-up networking connection, and
select Properties.
3. Make sure that your new modem is selected.
Windows XP:
1. Click Windows Start > Control Panel, and double-click Network
Connections.
2. Double-click the description of the dial-up networking connection, and
select Properties.
3. Make sure that your new modem is selected.
Windows 2000:
1. Click Windows Start > Settings > Network and Dial-up Connec-
tions.
2. Double-click the description of the dial-up networking connection, and
select Properties.
3. Make sure that your new modem is selected.
Windows NT, Me, 98, and 95:
1. Double-click My Computer.
2. Double-click Dial-Up Networking.
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