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Technical Support

Technical support is available to all
registered users of Kensington products.
Web Support
You may find the answer to your problem
in the Frequently Asked Questions
(FAQ) section of the Support area on
the Kensington Website: www.support.
kensington.com.
Telephone Support
There is no charge for technical support
except long-distance charges where
applicable. Please visit www.kensington.
com for telephone support hours. In Europe,
technical support is available by telephone
Monday to Friday 09:00 to 21:00 (Central
European time).
Please note the following when calling
support:
Call from a phone where you have
access to your mouse.
Be prepared to provide the following
information:
Name, address, and telephone
number
Name of the Kensington product
Make and model of your computer
System software and version
Symptoms of the problem and
what led to them
Please call one of these numbers:
België / Belgique
02 275 0684
Canada
1 800 268 3447
Denmark
35 25 87 62
Deutschland
0211 6579 1159
España
91 662 38 33
Finland
09 2290 6004
France
01 70 20 00 41
Hungary
20 9430 612
Ireland
01 601 1163
Italia
02 4827 1154
México
55 15 00 57 00
Nederland
053 482 9868
Norway
22 70 82 01
Österreich
01 790 855 701
Portugal
800 831 438
Schweiz / Suisse
01 730 3830
Sweden
08 5792 9009
United Kingdom
0207 949 0119
United States
1 800 535 4242
International Toll
+31 53 484 9135
CLASS 1 LASER SAFETY STATEMENT:
This laser device complies with
international standard IEC 60825-1:
1993 + corrigendum 1994 + A2:2001 +
corrigendum 2002 + A1:2002, class 1
laser product and also complies with
21 CFR 1040.10 and 1040.11 except for
deviation pursuant to Laser Notice No.
50 dated Jun 24, 2007:
1.
Emission of a parallel beam of infrared user-
invisible light
2.
Maximum power of 716 microwatts CW,
wavelength range 832-865 nanometers
3.
Operating temperature between 0° C (32° F)
to 40° C (104° F).
While the Class 1 laser in this product is safe under
normal use, the laser beam (which is invisible to the
human eye, but emitted from the bottom of the
mouse) should not be pointed at anyone's eyes.
CAUTION: This device has no serviceable parts.
Use of controls or adjustments or performance of
procedures other than those specified herein may
result in hazardous radiation exposure.
SAFETY AND USAGE GUIDELINES
1.
In the absence of proper operation and
if customer-initiated troubleshooting is
unsuccessful, switch off device and contact
Kensington technical support.
www.kensington.com.
2.
Do not disassemble product or expose it to
liquid, humidity, moisture, or temperatures
outside the specified operating ranges of
0° C (32° F) to 40° C (104° F).
3.
If your product is exposed to out-of-range
temperatures, switch it off and allow
temperature to return to the normal operating
range.
RF TECHNICAL SPECIFICATIONS
Operating Frequencies: 2.4 to 2.4835GHz
FCC RADIATION EXPOSURE STATEMENT
This equipment complies with FCC radiation exposure
limits set forth for an uncontrolled environment. End
users must follow the specific operating instructions
for satisfying RF exposure compliance. This
transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter.
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FEDERAL COMMUNICATIONS COMMISSION RADIO
FREQUENCY INTERFERENCE STATEMENT
This device has been tested and found to comply
with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment causes harmful interference to radio
or television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference by one
or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment
and receiver.
Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV
technician for help.
MODIFICATIONS: Modifications not expressly
approved by Kensington may void the user's
authority to operate the device under FCC regulations
and must not be made.
SHIELDED CABLES: In order to meet FCC
requirements, all connections to equipment using a
Kensington input device should be made using only
the shielded cables.
CE DECLARATION OF CONFORMITY
Kensington declares that this product is in
compliance with the essential requirements and
other relevant provisions of applicable EC directives.
For Europe, a copy of the Declaration of Conformity
for this product may be obtained by clicking the
Compliance Documentation link at www.support.
kensington.com.
INFORMATION FOR EU MEMBER-STATES ONLY
The use of the symbol indicates that this
product may not be treated as household
waste. By ensuring this product is disposed
of correctly, you will help prevent potential
negative consequences for the environment
and human health, which could otherwise be
caused by inappropriate waste handling of
this product. For more detailed information
about recycling of this product, please
contact your local city office, your household
waste disposal service, or the shop where you
purchased the product.
The Kensington and ACCO name and design are
registered trademarks of ACCO Brands. SlimBlade is a
trademark of ACCO Brands. The Kensington Promise
is a service mark of ACCO Brands. The Bluetooth word
mark is a registered trademark of Bluetooth SIG, Inc.
and any use of such mark by Kensington Computer
Products Group is under license. Mac OS is a registered
trademark of Apple, Inc. Windows Vista and Windows
are either trademarks or registered trademarks of
Microsoft Corporation. All other trademarks are the
property of their respective owners.
© 2008 Kensington Computer Products Group, a
division of ACCO Brands. Any unauthorized copying,
uplicating, or other reproduction of the contents
hereof is prohibited without written consent from
Kensington Computer Products Group.
All rights reserved. 3/08
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