Product Warranty - Redmond SkyKettle RK-M173S-E Manuel D'utilisation

IV. BEFORE CONTACTING SERVICE CENTRE
Note! In case any failure occur in the operation of the Ready for Sky app, it is not
obligatory to apply to the service centre. Apply to REDMOND technical support service
and obtain the consultation of our specialists on error elimination and/or failure in
Ready for Sky operation. Your comments and suggestions concerning application
operation will be taken into account upon successive update. Contact data of user
support service of REDMOND appliances can be found in your country on the website
www.redmond.company. You may also obtain the help, filling the contact form provided
on the website.
Problem Possible cause
The appliance does Voltage supply fail-
not turn on ure
The scale on the
The kettle turns off
heating element ap-
untimely
peared
Not enough water
The kettle turns off in the appliance,
in several seconds overheating protec-
tion was activated
If the red button Appliance is over-
indicator is lit heated
Bluetooth function on
the mobile device is
disabled
Synchronization Ready for Sky app on
attempt failed the mobile device is
deactivated
Sync devices are too
far
10
We warrant this product to be free from defects for a period of 2 years from the date
of purchase. If the appliance fails to operate properly within the warranty period and
is found to be defective in material or workmanship, we will repair or replace it free
of charge. This warranty comes into force only in case an original warranty service
coupon with a serial article number and an accurate impress of the company of the
seller proves the purchase date. This limited warranty does not cover damage caused
by the failure to use this product for its normal purpose or in accordance with the
instructions on the proper use and maintenance of the product, or any kind of repair
works. Do not try to disassemble the appliance and keep all package contents. This
warranty does not cover normal wear of the appliance and its parts (filters, bulbs,
Solution
non-stick coating, gaskets, etc.).
The service life and the applicable product warranty period start on the date of
Ensure the appliance is plugged into
purchase or the date of manufacture (if the purchase date cannot be established).
the functioning outlet. Check the
You can determine the manufacture date by the serial number, located on the
presence of utility-supplied voltage
identification label on the housing of the appliance. The serial number consists of
13 digits. 6th and 7th digits of the serial number identify the month, 8th digit the
Clean the heating element from
year of manufacture.
the scale ref. to "Cleaning and
The service life of the product, established by the manufacturer is 3 years from the
maintenance")
date of purchase, provided that the unit is used and maintained in accordance with
the user manual and applicable technical standards.
Turn off the appliance and allow it
Environmentally friendly disposal (WEEE)
to cool.
For further operation fill the kettle with
water above the minimum level on the
inner surface of the body
must be collected separately. Municipal disposal of recyclable wastes is free of charge.
Enable Bluetooth function on the
The owners of old appliances are required to bring it to a waste facility centre. With
mobile device
this little extra effort, you can help to ensure that valuable raw materials are recycled
and pollutants are treated as appropriate.
Run the Ready for Sky app on the
This appliance is labelled in accordance with European Directive 2012/19/EU —
mobile device
concerning used electrical and electronic appliances (waste electrical and elec-
tronic equipment WEEE).
Ensure devices are located within
The guideline determines the framework for the return and recycling of used appli-
10 metres from each other
ances as applicable throughout the EU.
Bluetooth is the registered trademark of Bluetooth SIG, Inc.
AppStore is the service mark of Apple Inc., registered in the USA and other countries.
Google Play is the registered trademark of Google Inc.
V. PRODUCT WARRANTY
The packaging, user manual and the device itself shall be taken to the
applicable collection point for the recycling of electrical and electronic
equipment. Do not throw away the electronic waste to help protect the
environment.
Old appliances must not be disposed with other household waste but