Whirlpool W10441082B Manuel D'instructions page 9

FOR SERVICE TECHNICIAN'S USE ONLY
FAULT/ERROR CODES #2 — The fault codes below may be indicated
under various conditions and can be accessed through Service Diagnostics.
Display EXPLANATION AND RECOMMENDED PROCEDURE
F5E1 DOOR SWITCH ERROR
This code is generated if the door switch is open while the door is locked for more than 5 seconds.
Possible Causes
• Verify that harness connectors are fully inserted in ACU and door lock.
• Make sure that the drum is not overloaded. Verify that the door can close easily and that all clothing fits
inside the drum.
• Door switch mechanism damaged or obstructed.
• If the buzzer beeps 3 times whenever the user starts a cycle, please see TEST #4 (Door Lock System)
on page 16; otherwise there is no washer error.
dL (F5E2) DOOR LOCK ERROR
At the start of a cycle, the washer attempts to lock the door 6 times. The error code is saved in memory
as F5E2, but the customer will see "dL".
Possible Causes
• Verify that harness connectors are fully inserted in ACU and door lock.
• Make sure that the drum is not overloaded. Verify that the door can close easily and that all clothing fits
inside the drum.
• Door not completely closed due to interference.
• Check door lock mechanism for damage, misalignment, or foreign objects.
• See TEST #4 (Door Lock System) on page 16.
dU (F5E3) DOOR UNLOCK ERROR
At the start of a cycle, the washer attempts to unlock the door 6 times. The error code is saved in memory
as F5E3, but the customer will see "dU".
Possible Causes
• Verify that harness connectors are fully inserted in ACU and door lock.
• Verify door latch is secured to front panel.
• Check for misaligned, broken, or over-tightened door latch.
• See TEST #4 (Door Lock System) on page 16.
F5E4 DOOR NOT OPENED BETWEEN CYCLES
This error code is displayed when the user has run three consecutive cycles without opening the door.
Possible Causes
• Three consecutive cycles were run without the door being opened between runs. The washer will
generate an invalid key beep when the user presses the START button. Open and close the door.
• Check for obstructed door switch.
• Verify functionality of door switch. See TEST #4 (Door Lock System) on page 16.
F6E2 COMMUNICATION ERROR UI TO ACU
F6E3 COMMUNICATION ERROR ACU TO UI
Communication between Appliance Control Unit (ACU) and User Interface (UI) has not been detected.
Possible Causes
• Verify continuity in cable between ACU (J19) and UI (C2). See wiring diagram on page 22.
• Check AC and DC supplies. See TEST #1 (ACU Power Check) on page 13.
• See TEST #2 (User Interface) on page 14.
F7E2 MOTOR DRIVE CIRCUIT OVER TEMPERATURE
ACU drive electronics overheated. If this occurs, the ACU will wait until it cools down before restarting.
Possible Causes
• Improper installation of washer. Ensure that washer is not located near a heat source and has proper ventilation.
• Make sure that the drum is not overloaded. Verify that the door can close easily and that all clothing fits
inside the drum.
• Mechanical friction – verify that drum rotates freely.
• Check drive system for worn or faulty components. See TEST #3 (Motor Circuit) on page 15.
F7E8 MOTOR OVER TEMPERATURE
The motor has overheated. The ACU will wait to restart the washer until the motor temperature returns
to normal levels.
Possible Causes
• Improper installation of washer. Ensure that washer is not located near a heat source and has proper ventilation.
• Make sure that the drum is not overloaded. Verify that the door can close easily and that all clothing fits
inside the drum.
• Mechanical friction – verify that drum rotates freely.
• Check drive system for worn or faulty components. See TEST #3 (Motor Circuit) on page 15.
DO NOT REMOVE OR DESTROY
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