Whirlpool W10441082B Manuel D'instructions page 10

FOR SERVICE TECHNICIAN'S USE ONLY
FAULT/ERROR CODES #3 — The fault codes below may be indicated
under various conditions and can be accessed through Service Diagnostics.
Display EXPLANATION AND RECOMMENDED PROCEDURE
F8E0 STEAM INLET VALVE ERROR (Not available on all models)
This error is displayed when the steam valve malfunctions.
Possible Causes
• Is water supply connected and turned on?
• Check for blocked or kinked inlet hoses.
• Low water pressure or blocked hose screens.
• Check steam valve operation. See TEST #6 (Water Inlet Valves) on page 17.
F8E1 NO WATER DETECTED ENTERING WASHER OR WATER LEVEL SENSOR TRIP NOT DETECTED
The washer does not detect water input after 12 minutes of filling.
Possible Causes
• Is water supply connected and turned on?
• Check for blocked or kinked inlet hoses.
• Low water pressure or blocked hose screens.
• Check for proper drain hose installation. Is water siphoning out of the drain hose? Drain hose must not
be more than 4.5" (114 mm) into drain pipe. Make sure drain hose is not sealed into drain pipe, and that
there is an air gap for ventilation.
• Check connections from tub to air trap, air trap to pressure hose, and pressure hose to water level sensor.
Is pressure hose pinched, kinked, plugged, or leaking air?
• See TEST #6 (Water Inlet Valves) on page 17.
• See TEST #7 (Water Level Sensor) on page 18.
F8E3 OVERFLOW CONDITION
The overflow condition occurs if there is too much water or foam in the washer. If overflow occurs,
the valves are closed and the drain pump switches on for at least 30 seconds. If the cycle is running,
the washer will repeat this process 4 times before displaying the error code. Once the error code is
displayed, the cycle is terminated and all water is pumped out. This routine will also be active during
standby mode, except that the washer will drain until the tub is empty.
Possible Causes
• Check inlet valves for proper shutoff.
• Verify that drain hose is not plugged or kinked.
• Check/clean drain pump filter of foreign objects.
• Check connections from tub to air trap, air trap to pressure hose, and pressure hose to water level sensor.
Is pressure hose pinched, kinked, plugged, or leaking air?
• See TEST #6 (Water Inlet Valves) on page 17.
• See TEST #7 (Water Level Sensor) on page 18.
• See TEST #8 (Drain Pump) on page 18.
F9E1 LONG DRAIN
If the drain time exceeds 8 minutes without reaching reset level in water sensor, the valves are turned
off and the drain pump will stop running. F9E1 will display if washer does not drain. (Normal drain takes
less than 2 minutes.)
Possible Causes
• Verify that connector J17 and pump harness connections are fully inserted.
• Verify that the drain hose is not blocked or kinked.
• Make sure drain hose is not sealed into drain pipe, and that there is an air gap for ventilation.
• Make sure the drain hose height does not exceed 96" (2.4 m).
• Check/clean drain pump filter of foreign objects.
• Check connections from tub to air trap, air trap to pressure hose, and pressure hose to water level sensor.
Make sure the air trap is not obstructed. Is pressure hose pinched, kinked, plugged, or leaking air?
• See TEST #8 (Drain Pump) on page 18.
• Verify that there are not excessive suds in the washer. If so, recommend high efficiency detergent and
recommended amount to use.
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