Troubleshooting - PocketWizard Plus II Manuel Du Propriétaire

TroubleshooTing

First follow the steps 1-5 then consult the table below.
1. Turn the units off, verify fresh batteries are in use, and turn the units back on.
2. Double check all connections.
3. Make sure the units are set to the same channel number.
4. Set the Transmit Mode switch to the BOTH position.
5. Press TEST on every unit and verify proper operation.
Problem
When I press TEST or
trigger the camera, the
remotes do not trigger.
When I press the TEST
button, the flash or camera
directly connected to the
unit does not trigger.
The STATUS LED does
not blink when the power
switch is on.
The STATUS LEDs are on
continuously (do not blink
or blink rapidly) and no
buttons are being pressed.
Visit www.PocketWizard.com for more troubleshooting information.
1
Solution
• See "Sustaining High Performance" earlier for radio information.
• Set the TRANSMIT MODE switch to BOTH.
• Verify that the remote equipment is functional when not connected to the
PocketWizard. Try a different flash or camera.
• Double check all connections. Eliminate adapters if possible. Make sure
the cable is properly connected to the correct port on the flash or camera.
If triggering a flash with a household style sync terminal, try reversing the
household connection (correct the polarity).
• Try connecting to the other port on the PocketWizard unit. Either port
can trigger most cameras or flashes. Each port has slightly different triggering
characteristics that may be more or less compatible with your equipment.
• Verify that the flash being triggered has a sync voltage that is compatible with
your PocketWizard (see "Technical Information").
• A remote camera cannot be triggered via its PC terminal or hot shoe. Get
a motor drive cable.
• Try replacing the cable. Use PocketWizard brand cables.
• Try new AA (IEC:LR6) alkaline batteries (see page 5).
• If the unit has been left on but not triggered for ~40 hours, then it has shut
down to prevent potential battery leakage. Turn the unit off and back on again or
change the batteries.
• Check for a stuck TEST button on all units. Turn each unit off and back on
again to isolate the source of the problem.
• Remove the unit from the camera's hot shoe and/or unplug and reconnect
any connecting cables.
• Try switching all remote connections to the FLASH port rather than the
CAMERA / FLASH port.