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PROBLEM
Possible Causes and/or Recommended Solutions
Refrigerator
Not connected to an electrical supply - Plug the power cord into a grounded 3 prong outlet. Do not use an
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will not
extension cord.
operate
No power to the electrical outlet - Plug in a lamp to see if the outlet is working.
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Household fuse has blown or circuit breaker has tripped - Replace the fuse or reset the circuit breaker. If the
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problem continues, call a licensed electrician.
New Installation - Following installation, allow 24 hours for the refrigerator and freezer to cool completely.
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NOTE: Adjusting the temperature control(s) to the coldest setting will not cool down either compartment
(refrigerator or freezer) more quickly.
Refrigerator
The compressor in your new refrigerator regulates temperature more efficiently and uses less energy than older
seems noisy
models. During various stages of operation, you may hear normal operating sounds that are unfamiliar.
The following noises are normal:
Buzzing/Clicking - Heard when the water valve opens and closes to dispense water or fill the ice maker. If the
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refrigerator is connected to a water line, this is normal. If the refrigerator is not connected to a water line, turn off
the ice maker.
Cracking/Crashing - Heard when the ice is ejected from the ice maker mold.
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Popping - Heard when the inside walls contract/expand, especially during initial cool down.
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Pulsating/Whirring - Heard when the fans/compressor adjust to optimize performance during normal operation.
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Rattling - Heard when water passes through the water line, or due to the flow of refrigerant. Rattling may also
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come from items placed on top of the refrigerator.
Water running or gurgling - Heard when ice melts during the defrost cycle and water runs into the drain pan.
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Sizzling - Heard when water drips onto the heater during the defrost cycle.
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Motor seems
Your new refrigerator has an energy-efficient motor - The refrigerator may run longer than you're used to,
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to run to
because the compressor and fans operate at lower speeds that are more energy-efficient. This is normal.
much
NOTE: Your refrigerator may run even longer if the room is warm, a large load of food is added, the doors are
opened often, or if a door has been left open.
Temperature
New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool down completely.
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is too warm
NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either compartment
(refrigerator or freezer) more quickly.
Doors are opened often or not closed completely - This allows warm air to enter the refrigerator. Minimize
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door openings, keep the doors fully closed, and make sure both doors are properly sealed.
Air vents are blocked - Remove items that are immediately in front of the vents.
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Large amount of warm food recently added - Allow several hours for the refrigerator to return to its normal
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temperature.
Controls are not set correctly for the surrounding conditions - Adjust the controls to a colder setting. Check
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the temperature again in 24 hours.
Temperature
Controls are not set correctly for the surrounding conditions - Adjust the controls to a warmer setting.
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is too cold
Check the temperature again in 24 hours.
Top refrigerator shelf is colder than lower shelves - On some models, air from the freezer enters the
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refrigerator compartment through vents near the top refrigerator shelf. As a result, the top shelf can be slightly
colder than lower shelves.
Air vents are blocked - Remove items that are immediately in front of the vents.
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Interior
NOTE: Some moisture buildup is normal. Clean with a soft dry cloth.
moisture
Room is humid - A humid environment contributes to moisture buildup. Only use the refrigerator in an indoor
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buildup
location, with as little humidity as possible.
Doors are opened often or not closed completely - This allows humid air to enter the refrigerator. Minimize
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door openings, keep the doors fully closed, and make sure both doors are properly sealed.
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