Before Calling for Service
You can often correct operating problems yourself. If your microwave oven fails to work properly, locate the
operating problem in the list below and try the solutions listed for each problem.
If the microwave oven still does not work properly, contact the nearest LG Authorized Service Center. LG
Authorized Service Centers are fully equipped to handle your service requirements.
Symptoms
Oven does not start
Arcing or Sparking
Incorrect time of day
Unevenly Cooked
Foods
Overcooked Foods
Undercooked Foods
Improper Defrosting
Possible Causes / Solutions
• Plug in power cord.
• Close oven door.
• Set cooking time.
• Cookware is not microwave safe. When in doubt, test cookware before use.
• Do not operate oven while empty.
• Possible power interruption. See Clock section to reset time of day.
• Test cookware to make sure it is microwave safe.
• Do not cook without the glass tray.
• Turn or stir food while cooking.
• Defrost food completely before cooking.
• Use correct cook time and power level.
• Change cook time or power level.
• Test that cookware is microwave safe.
• Defrost food completely before cooking.
• Change cook time or power level.
• Make sure ventilation ports are not blocked.
• Test that cookware is microwave safe.
• Change defrost time or weight.
• Turn or stir food during defrost cycle.
TROUBLESHOOTING
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