Warranty - STEAMONE H3S Manuel Utilisateur

Warranty

Warranty: United States of America and Canada
SteamOne warranty
This product is covered during the warranty period by SteamOne (contact details
page 18) against any manufacturing defect. The warranty is valid for 1 year from
the date of purchase and in the country specified (United States of America and
Canada).
This SteamOne warranty is in addition to your consumer rights.
All repair costs for a product recognized as having a defect are covered by the
SteamOne warranty, in order to return it to a state of compliance with its original
specifications, either through repair, or possible replacement, of the defective parts.
SteamOne may decide to offer a replacement product instead of repairing the
defective one, depending on the situation.
SteamOne's obligations defined under the terms of this warranty are limited
exclusively to repair or replacement, as stipulated above.
Warranty terms and exclusions
- The SteamOne warranty is only applicable in the United States of America and
Canada during the defined period.
- The SteamOne warranty covers exclusively products purchased within the territory
of the United States of America or Canada and used for domestic purposes within
one of these territories.
- In case of use in a country other than the country in which the product was
purchased:
- The warranty period is that of the country of use of the product, even if the
warranty period in the country of purchase is different.
- The SteamOne warranty is only valid if local standards (voltage, electrical
frequency, type of electric socket and all other local specifications) are compatible
with the product.
- The application of the SteamOne warranty may take longer if the model in
question is not marketed in the country of use.
- If the product covered by the warranty cannot be repaired in the country of
use, the product may be replaced by an equivalent product or by another product of
the same value wherever possible.
- The SteamOne warranty is only valid upon presentation of proof of purchase and
the warranty card (page 19), duly completed. The defective product must be either
sent by registered mail to SteamOne, suitably packaged, or delivered directly to
SteamOne. SteamOne's details in the United States of America or Canada are
provided in page 18.
- SteamOne is under no obligation to repair or replace a product that is not
accompanied by proof of purchase and the warranty card.
- Damage caused by incorrect use, non-compliance with the instruction and
maintenance manual or use of an electrical power supply that is not compatible with
that specified in the manual or on the product is not covered by the SteamOne
warranty.
- Nor does the SteamOne warranty cover damage that is the result of negligence or
unauthorized repair or modification of the product.
- Normal wear and tear of the product, maintenance or replacement of certain parts
are not included under the terms of the SteamOne warranty.
- The SteamOne warranty is not applicable in the following cases:
- Use of unsuitable water or water that contains additives (such as starch,
perfumes, aromatic substances, softeners...).
- Entry of water, dust or foreign bodies in the product.
- Scaling (it is essential that you follow the maintenance instructions
described in this instruction manual).
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