Logitech Harmony Smart Guide D'installation page 14

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Troubleshooting
My keyboard does not work!
• Make sure the Harmony Hub is powered on at all times.
• Make sure the power switch on the keyboard is in the 'On' position and ensure
fresh batteries are inserted in the keyboard.
The USB receiver was not detected during setup.
• Make sure the device you are setting up is powered on.
Harmony Hub cannot connect to Wi-Fi, or Harmony App cannot discover the hub.
• Ensure the hub is within range of your router.
• Ensure your phone and hub are connected to the same Wi-Fi network.
• Restart your hub by disconnecting and reconnecting its power supply.
It will take 30 seconds to restart.
• Visit www.logitech.com/support/harmony-keyboard for additional help.
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