Warranty; Help And Advice; Product Returns/After-Sales Service; Ec Declaration Of Conformity - THOMSON 512392 Manuel D'utilisation

Motorised 720P Hd WiFi iP caMera

2 - wARRANTY

• This product is guaranteed for parts and
labour for 2 years from the date of purchase.
Proof of purchase must be retained for the
duration of the warranty period.
• The warranty does not cover damage caused
by negligence, knocks, or accidents.
• This product must not be opened or
repaired by any persons not employed by
AVIDSEN.
• The warranty will be void if the device is
tampered with.

3 - HELP AND ADVICE

If, in spite of the care we have taken in designing
our products and drafting these instructions,
you do encounter difficulties when installing
your product or you have any questions, we
urge you to contact one of our specialists who
will be glad to help.
• If you encounter operating problems during
the installation or a few days afterwards,
it is essential that you are in front of your
installation when contacting us, so that one
of our technicians can diagnose the source of
the problem, as it will probably be the result
of a setting that is incorrect or an installation
that is not to specification. If the problem is
caused by the product itself, the technician
will give you an RMA number so that you can
return the unit to the shop. Without this RMA
number, the shop may refuse to exchange
your product.
Visit our website to find out more about our Thomson range at
K - TEChNiCAL ANd LEgAL iNFOrMATiON
Any help during the installation of your Thombox, or
during the association of your Thomson Connected
Homes range devices? Please call our technical
team at the following number:
Helpline: +33 892 701 369.
(Audiotel: €0.337/min incl. VAT)
Monday to Friday, 9 AM to 12 PM and 2 PM to 6
PM.
4 - PRODUCT RETURNS / AFTER SALES
SERVICE
If, despite the care we have taken in designing
and manufacturing your product, it needs to be
returned to our customer service centre, you can
check the progress of the work on our website at
the following address: http://sav.avidsen.com

5 - EC DECLARATION OF CONFORMITY

With the R&TTE directive
AVIDSEN hereby declares that the equipment
designated below:
720P HD WiFi IP camera 512392 (DSC-523W)
Complies with the 1999/5/EC Directive and its
compliance has been assessed in accordance with
applicable standards:
EN 60950-1:2006 + A11:2009 + A1:2010 +
A12:2011
EN 62311:2008
EN 301 489-1 V1.9.2
EN 301 489-17 V2.2.1
EN 300 328 V1.8.1
Chambray les Tours,
10/11/2014
Alexandre Chaverot
CEO
en
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