Archos 80 Platinum Mode D'emploi page 164

C. LIMITATIONS OF LIABILITY
To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies. To the
extent allowed by local law, except for the obligations specifi cally set forth in this warranty statement, in no event shall Archos or it's third
party suppliers be liable for direct, indirect, special, incidental, or consequential damages, whether based on contract, tort, or any other legal
theory and whether advised of the possibility of such damages.
D. LOCAL LAW
This Warranty Statement gives the customer specific legal rights. The customer may also have other rights that vary from state to state in
the United States, from province to province in Canada. To the extent that this Warranty Statement is inconsistent with local law, this War-
ranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of
this Warranty Statement may not apply to the customer. For example, some states in the United States as well as Canada may: preclude
the disclaimers and limitations in this Warranty
Statement from limiting the statutory rights of a consumer; restrict the ability of a manufacturer to enforce such disclaimers or limitations;
or grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or not
allow limitations on the duration of implied warranties.
RETURNS POLICY and SUPPORT INFORMATION
1. 'No Questions Asked' 7 day return policy (Purchases made directly from Archos)
a. ALL RETURNS REQUIRE A RETURN MERCHANDISE AUTHORIZATION (RMA).
You have the right to return a non-defective product to Archos if you initiate an RMA process within seven days of the receipt of your
product. You can call our technical support for RMA authorization or use our automated RMA request page on our website (located under
'Product Returns'). If the product does not include all original materials or is not in original condition (no scratches or handling marks) or not
properly working, Archos may choose not to accept the product for a refund.
b. Archos will send you an RMA number and shipping instructions within 48 hours (weekends not included).
c. This non-defective product must be received by Archos within 14 days from the date that the RMA number was issued. Any products
received after this date will not be processed for refund and will be returned to you at your cost. A 15% restocking fee is charged on all
returned products.
2. Thirty-day defective product return policy (purchases made directly from Archos)
a. If your product ceases to function correctly within the first 30 days of ownership, Archos will replace your product with a new one or issue
you a credit (at your request).
b. Archos reserves the right to determine if a returned product is defective and falls within the warranty guidelines prior to any credit being
issued or replacement with a new unit being made.
c. ALL RETURNS REQUIRE A RETURN MERCHANDISE AUTHORIZATION (RMA).
You can call our technical support for RMA authorization or use our automated RMA request page on our website, located under 'Product
Returns'). You must submit a Request for RMA (Return Merchandise Authorization) form or contact our support team within 30 calendar
days from the day you received the product.
d. The product must be received by Archos within 14 days from the date that the RMA number is issued. Any products received after this
date will not be processed for return. After the 14 days have expired, you will need to contact Archos for a new RMA number if you are still
within the 30 calendar days following the reception of the product.
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