Faq/Troubleshooting - Bellus Medical SkinPen Precision Manuel D'utilisation

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12. FAQ/TROUBLESHOOTING

Fault Indications:
• Motor Speed Fault:
LED 1, 3 alternating at 0.25 sec. rate.
› The fault indicator will sound as long as the fault persists.
Motor
› If fault is indicated the motor will stop after 10 sec.
Speed
Fault
› In the case that the motor stops, the indication of the LEDs
3
will continue for an additional 10 seconds before the device
2
powers off.
1
› The fault may be generated by over aggressive needling.
› Allow the fault indicator to cease before continuing procedure.
› Discontinue use if the motor speed fault results continuously
and contact Bellus Medical.
• Over Current Fault:
LED 3 flashing at 0.25 sec. rate.
Over
Over
› The over current fault will stop the motor and beep for 10
Current
Temperature
Fault
Fault
sec.
3
› The fault indication on the LEDs will continue for an
2
additional 10 seconds before the device powers off.
1
› The fault may be generated by over aggressive needling and/
or by selecting a needle depth greater than necessary.
› Allow the fault indicator to cease before continuing
procedure at a lower depth setting or with less aggressive
force.
• Over Temperature Fault:
Over
Motor
LED 2 flashing at 0.25 sec. rate. Temperature is over 65°C.
Temperature
Position
Fault
Fault
› The fault will stop the motor and beep for 10 sec.
3
› The fault indication on the LEDs will continue for an
2
additional 10 seconds before the device powers off.
1
› The fault may be generated by over aggressive needling
and/or by selecting a needle depth greater than necessary.
› Allow the device to cool down before continuing
the procedure.
Over
Motor
Temperature
Position
Clear
Fault
Fault
• Motor Position Fault:
Faults
LED 1, 2 alternating at 0.25 sec. rate.
3
› If device is unable to stop at the home position then fault is
2
indicated by beeping for 10 sec.
1
› The fault indication on the LEDs will continue for an
additional 10 seconds before the device powers off.
If this fault is indicated, use extra caution in removing the disposable
as the needles may not be fully retracted.
12
PN#16130015 | Rev. C | International
Battery percentage indications in Running state:
3
• Battery Charged > 70%:
2
LED 1, 2, 3 ON.
1
3
• 30% < Battery Charge ≤ 70%:
2
LED 1, 2 ON.
1
3
• 15% < Battery Charge ≤30%:
2
LED 1 ON.
1
3
• 1% < Battery Charge ≤ 15%:
2
LED 1 flash on/off 1 sec. rate.
1
• If the battery charge is <1% and the user attempts to
3
power on the device, LED 1 will flash at 0.5 second rate
2
1
for 10 seconds and return to off mode.
PN#16130015 | Rev. C | International
13

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