TROUBLESHOOTING
Problem
Pool vacuum does not capture the
debris
Debris escapes from the filter
Debris goes outside the filter cone
Handle / pole connector cannot be
secured in assembly
Pool vacuum cannot be charged /
recharged
Suction head does not move
smoothly
Please respect the European Union regulations and help to protect the environment.
Return non-working electrical equipment to a facility appointed by your municipality that
properly recycles electrical and electronic equipment. Do not dispose them in unsorted waste
bins. For items containing removable batteries, remove batteries before disposing of the
product.
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Possible Cause
Battery is running out
Impeller is jammed
Impeller is broken
Filter is full
Larger debris / large volume
of debris
Suction nozzle flap is
broken
Filter net is damaged
Outlet valve comes off
Side pin is broken
Battery is damaged
Contact plates of the
charger base and unit are
not connected.
External adaptor is out of
order
Ball-wheel is jammed
Environmental Programmes, WEEE European Directive
Solution
Charge the battery again.
Power off the pool vacuum and visually check the
gap in middle of the pool vacuum to see if the
impeller is jammed by larger debris. If possible,
use a small tool to remove it with intensive care &
caution. If necessary, contact your dealer for
further instructions.
WARNING! Make sure the pool vacuum is
powered off when the unit is being serviced.
Contact your dealer for impeller replacement.
Clean the filter cone if applicable.
Remove the pivoting suction head (not
recommended for SPAs as it could scratch the spa
surface.
Suction nozzle flap works like a door to prevent the
debris from escaping from the filter. Contact dealer
for replacement parts and instruction.
Replace with a new filter cone.
Without the outlet valve, the pool vacuum might
capture debris through this opening. Contact
dealer for valve replacement.
Replace with a new handle / pole connector.
Contact dealer for battery replacement.
WARNING! DO NOT open the pool vacuum and
replace the battery by yourself. This could result in
severe or fatal injuries and the warranty will be
voided as a result.
Make sure that the charger base is assembled on
the unit properly so that their contact plates are
touching.
Contact dealer for replacement.
WARNING! Using the wrong external adaptor will
result in damaging the pool vacuum / battery and
voiding the warranty as a result.
Push the ball wheel out of the cavity by inserting a
small tool into the small hole at the top of the
cavity. Clean it out and push it back into the cavity
after cleaning.
(V2)
17