Performance
Problem
Wrinkling
Washer is not unloaded promptly.
• Always remove items from the washer as soon as the cycle is complete.
Washer is overloaded.
• The washer can be fully loaded, but the drum should not be tightly packed with items. The
Hot and cold water inlet hoses are reversed.
• Hot water rinse can set wrinkles in garments. Check the Inlet hose connectors.
Staining
Bleach or softener dispensed too soon.
• Dispenser compartment was overfilled or closed too quickly, causing the bleach or
Bleach or softener was added directly to the wash load in the drum.
• Always use the dispensers to ensure that laundry products are properly dispensed at the
Washer was not unloaded promptly.
• Always remove items from the washer as soon as possible after the cycle is completed.
Washer was not unloaded promptly.
• Always remove items from the washer as soon as possible after the cycle is completed.
Clothes were not properly sorted.
• Always wash dark colors separately from light colors and whites to prevent discoloration.
• Never wash heavily soiled items with lightly soiled items.
Poor stain removal
Proper options are not selected.
• Heavier soils and tougher stains may require extra cleaning power. Select the Heavy
Previously set stains.
• Articles that have previously been washed may have stains that have been set. These
Musty or mildewy
Incorrect or too much detergent has been used.
odor in the washer
• Use only HE (High-Efficiency) detergent in accordance with the manufacturer's
Inside of the drum was not cleaned properly.
• Run the Tub Clean cycle regularly.
door of the washer should close easily.
softener to dispense immediately. Always measure bleach, and never use more than 1 cup.
right time in the cycle.
feature to boost the cleaning power of the selected cycle.
stains may be difficult to remove and may require hand washing or pre-treating to aid in
stain removal.
instructions.
Possible Cause & Solution
TROUBLESHOOTING
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