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Warranty (in Australia)
ACCO Australia warrants its products and their parts against defects in materials and workmanship
under normal use for a period of 24 months from the original date of purchase (please retain proof
of purchase). During this period we will repair or replace a defective product or part subject to the
following warranty conditions:
The warranty applies only to defects in materials and workmanship under normal use and does not
extend to damage to the Product or parts which result from:
Alteration, repair, modification or service carried out by anyone other than an
authorised ACCO service centre.
Accident, neglect, abuse or misuse owing to failure to comply with the normal
operating procedures for a product of this type.
Nothing in this Warranty shall have the effect of excluding the liability of ACCO in respect of death
and personal injury caused by the negligence of ACCO. This Warranty is offered (subject to these
terms and conditions) in addition to, and does not affect your rights and remedies under, the
Australian Consumer Law and other laws.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
For any questions relating to your warranty, please contact your local service agent.
Additional Guarantee
ACCO Australia guarantees the cutting blades of the shredder to be free from defects in material and
workmanship for an extended warranty period from the date of purchase by the original consumer.
Please refer to the table below for the cutter warranty period applicable to your shredder model.
Shredder Models
Style, Style+, V35WS, V30WS, Alpha
Auto+60
Promax V65WS, Promax V60WS, Prostyle, Prostyle+, RES1223,
REX1023, REM723, SC170, CC175, Auto+80
V120, V125, P180CD, P185, RSS2030, RSX1630, RSS2232, RSX1632,
RSM1130, Auto+100
Auto+250
RDS2250, RDX1850, RDSM750, RDM1150, RDS2270, RDX2070,
RDSM770, RDM1170, Auto+500, RLS32, RLX20, RLM11, RLSM9,
RLWX19, RLWX30, RLWSFM9, RLWM26, RLWX39, RLWS47, RLWX25,
RLWS35
*Please note that the cutter blades will be progressively worn down by shredding fastened sheets
(staples and paperclips) this is not covered by this warranty. Excessive credit card and CD shredding
will also invalidate the extended cutter warranty. Some shredder models are NOT designed to shred
CDs. Any attempt to do so will invalidate the warranty.
How to Make a Claim
To make a claim under this warranty, contact the ACCO Australia Customer Service Team with your
proof of original purchase handy:
ACCO Australia
Level 2, 8 Lord St
Botany NSW 2019
Ph: 1300 366 376
E: sales.au@acco.com
F: 1300 360 944
The customer service team member will advise whether your product should be repaired, replaced
or returned and advise the next step for you to take. If the product is validated as still under
warranty and deemed faulty, ACCO will bear costs involved with the warranty process. To claim
expenses incurred in making a claim under this warranty, contact our Customer Service Team on the
details above.
Extended Cutter
Warranty Period
3
5
7
10
15
20
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