P O R T E R O
OPERATING PROBLEMS
If there is a fault, connect up a single telephone to terminals
1, 2, 3, 4 and to a push button on the entrance panel where
the anomaly is. In this way, you will be able to check whether
the problem is in the entrance panel or in the telephone
connections.
Nothing works.
Check the mains voltage in the power supply.
Check that the voltage between
supply is 12 Vac. Check whether there are any short
circuits and fix them. Disconnect the power supply for 1
minute and then connect it up again.
If it still doesn't work, disconnect all the power supply V
and
terminals, and check that the voltage between
and V
is 12 Vac, if this is not the case then there may
be something wrong with the power supply.
The card holders do not light up.
Check that the voltage between
supply is 12 Vac. Check that the voltage between 9 and
10 in the audio unit, with the lighting push button activated,
is 12 Vac. Check whether the lamp is burnt out.
The lighting push button pilot does not light up.
Check that the voltage between
unit is 12 Vac. If the voltage is correct, there may be
something wrong with the audio unit.
You cannot hear any telephones from the entrance
panel.
Check connections 2 and 3 from the audio unit to all the
telephones. Check the volume control on the panel and
the lighting push button pilot. In multiple access installations,
make certain that connectors 17 and 18 on the panels
are connected up. If you cannot find the fault, there may
be something wrong with the audio unit.
You cannot hear a telephone from the entrance
panel.
Check connections 2 and 3 from the telephone to the
audio unit. If you cannot find the fault, there may be
something wrong with the telephone.
You cannot hear an entrance panel on any telephone.
Check connections 2 and 4 from the audio unit to all the
telephones. Check the volume control on the telephones
(on the panel) and the lighting push button pilot. If you
cannot find the fault, there may be something wrong with
the audio unit.
E L E C T R Ó N I C O
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D O O R
and V of the power
and V of the power
and V
in the audio
E N T R Y
S Y S T E M S
You cannot hear the entrance panel on a telephone.
Check connections 2 and 4 from the telephone to the
audio unit. If you cannot find the fault, there may be
something wrong with the telephone.
You can hear whistling in the panel. The sound
produces feedback.
Lower the sound level using the volume control on the
audio unit.
The call tone doesn't ring on any telephone.
Check that the voltage between 2 and 7 in the audio unit,
without pressing the push button, is 9 Vdc. Check the
connection between 7 in the audio unit and the push
buttons. Check connection 2 from the audio unit to the
telephones. If you cannot find the fault, there may be
something wrong with the audio unit.
The call tone doesn't ring in a telephone.
Check connections 2 and 5 from the telephone to the
entrance panel. Check that the telephone is not off the
hook. Check the push-button connection on the entrance
panel. If you cannot find the fault, there may be something
wrong with telephone or the panel push-button.
You cannot hear the call confirmation on the entrance
panel.
Check that you can hear the telephones on the entrance
panel. Check that the call tone rings on the telephones.
If you cannot find the fault, there may be something wrong
with the audio unit.
The electric lock doesn't work.
Check that the voltage between 1 and 2 in the audio unit,
without pressing the lock release button, is 5 Vdc. Check
that the voltage between 11 and 12 in the audio unit,
when you press the lock release button, is 12 Vac. In
multiple access installations, make certain that connectors
17 and 18 on the panels are connected up. If you cannot
find the fault, the lock may be broken.
In multiple access installation, when you call one of
the panels the rest of the panels in the system are
not disabled.
Make certain that connectors 17 and 18 on the panels
are connected up. Check that the voltage between 2 and
17 in each one of the audio unit is 8 Vdc when you press
the push button on one of the panels. If you cannot find
the fault, there may be something wrong with the audio
units.
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P O R T I E R
É L E C T R O N I Q U E
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