Havahart ‎ 5144G Manuel D'instructions page 15

Troubleshooting
Issue: Solution:
Check that the Controller is plugged into a working 120V AC outlet not operated by a
•
The Havahart ® Wireless Collar
light switch, turned on, the LCD screen is displaying text, and the correction level and
is not beeping or delivering a
Fence Boundary distance are set to your desired levels.
Static correction.
Make sure that the Collar has a fully charged, properly installed Battery. The positive
•
side faces outward.
Make sure that the Collar has been properly added to the Controller and the
•
correction level is set to Static Level 1 (see Page 12).
Make sure to shake the Collar to keep it awake when crossing the Trigger Zone.
•
Check that the Controller is plugged into a working 120V AC outlet not operated by a
•
light switch, turned on, the LCD screen is displaying text, and the correction level and
The Havahart ® Wireless Collar
Fence Boundary distance are set to your desired levels.
is beeping everywhere.
Make sure that the Collar has a fully charged, properly installed Battery. The
•
positive side faces outward.
Make sure that the Collar has been properly added to the Controller (see Page 12).
•
If the situation persists, try these methods:
•
1. Place the Controller above or at least 3 feet away from appliances
and other large metal objects like mirrors.
2. Raise the Controller to 6 feet or to a higher floor in the home.
3. Expand the Fence Boundary by increasing the Fence radius on
the Controller.
4. If the first three methods prove ineffective, choosing an altogether
different Controller location in the home may be necessary.
If relocating the Controller, remove the Havahart
•
before turning off the Controller.
Check that the Controller is plugged into a working 120V AC outlet not operated by a
•
light switch, turned on, the LCD screen is displaying text, and the correction level and
The Havahart ® Wireless Collar
Fence Boundary distance are set to your desired levels.
is beeping inside the home.
Make sure that the Collar has a fully charged, properly installed Battery. The
•
positive side faces outward.
Make sure that the Collar has been properly added to the Controller (see Page 12).
•
Expand the Fence Boundary by increasing the Fence radius on the Controller to ensure
•
the entire home is within the Roaming Area. If not, adjust the Fence Boundary distance
or move the Controller to include the entire home in the Roaming Area.
If relocating the Controller, remove the Havahart
•
before turning off the Controller.
Make sure the Static correction level is set to Static Level 1 or above.
•
Test the Havahart
•
®
The Havahart Wireless Collar
If the Tester lights up, check the fit of the Havahart
is beeping but my dog is •
not responding to the Static If necessary, trim your dog' s hair where the Probes touch the neck and/or
•
switch to the Long Probes.
correction.
Increase the Static correction by one level.
•
Repeat training steps as necessary.
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www.HavahartWireless.com
®
Wireless Collar from your dog
® Wireless Collar from your dog
®
Wireless Collar with the Heart-Shaped Collar Tester.
®
Wireless Collar.
Issue: Solution:
The Havahart ® Wireless Collar Check that the Controller is plugged into a working 120V AC outlet not operated by a
•
light switch, turned on, the LCD screen is displaying text, and the correction level and
is beeping in the middle of the
Fence Boundary distance are set to your desired levels.
yard.
Make sure that the Collar has a fully charged, properly installed Battery. The
•
positive side faces outward.
Make sure that the Collar has been properly added to the Controller (see Page 12).
•
®
The Havahart Wireless Collar may beep when it loses the Controller signal as a
•
result of interference from other objects (see the section about Factors
Affecting Signal Strength on Page 8). This sometimes occurs if a large metallic
object is between the Havahart
®
of the Havahart Wireless Collar changes near the Trigger Zone, or if the surrounding
electronic signals interfere with the signal.
If the situation persists, try these methods:
•
1. Place the Controller above or at least 3 feet away from appliances
and other large metal objects like mirrors.
2. Raise the Controller to 6 feet or to a higher floor in the home.
3. Expand the Fence Boundary by increasing the Fence radius on
the Controller.
4. If the first three methods prove ineffective, choosing an altogether
different Controller location in the home may be necessary.
If relocating the Controller, remove the Havahart
•
before turning off the Controller.
Make sure the Controller power switch is on (blue light is flashing) and
•
The LCD screen on the
the AC Adapter Power Cord is fully connected and plugged into the
Controller is not on. Controller and a working standard 120V AC outlet. Make sure that the
electrical outlet where the AC Adapter Power Cord is connected is not
controlled by a light switch. If it is, move the AC Adapter Power Cord to
another outlet or make sure the light switch stays on all the time.
The Indicator Light on the
Twist the Battery Cap slightly clockwise.
•
®
Havahart Wireless Collar has
If the situation persists, unscrew the Battery Cap by twisting it counterclockwise,
•
turned a solid green color and remove the Battery, replace the Battery and screw the Battery Cap back in place.
the Controller is not sensing
®
the Havahart Wireless Collar.
If possible, lower the Static correction level.
My dog reacts strongly to •
the Static correction and has Make sure you are in control of the situation when your dog receives his first
•
Static corrections (have him on a leash attached to a separate, non-metal collar)
demonstrated signs of stress.
and lead him into the Roaming Area and praise him. If your dog continues to
show signs of stress, suspend training and start again the next day.
Make sure to end all training sessions on a positive note with lots of playtime and
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praise in the Roaming Area at least 10 feet away from the Training Flags.
®
Wireless Collar and the Controller, if the orientation
® Wireless Collar from your pet
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1-800-800-1819, Option 453