Troubleshooting Chart
iSSuE
Deep fryer not working
Oil is not heating up and
Temperature Ready Light is ON
Oil gets too hot
Temperature Ready Light
does not cycle ON, but fryer is
operating normally
Oil boils over top when frying
Service and Repair
There are no user serviceable parts within this appliance.
To avoid serious injury or damage, never attempt to repair the unit
or replace a damaged power cord yourself.
8
might bE cauSE by
Unit is not plugged in
Power switch has not been turned on
Plug/cord damaged
Food debris stuck on or between heating element
Safety Reset Switch activated
None of the above
Thermostat or heating element has failed
Safety Reset Switch has activated
Oil level low
Thermostat control malfunction
Faulty indicator light
Oil has reached the desired/ set temperature
It is advisable to use a fryer thermometer to check
desired temperature
Too much oil in well
Too much food in basket
Too much water in food
rEcommEnDED Solution
Check power source; plug unit in
Check that the unit is correctly plugged in and
Power On/Off switch has been turned on
Call for service
Unplug the unit, let unit cool, then clean on or
around elements to remove food debris
Possible causes are: dirty oil, too little oil in fry well,
or heating elements not in proper lowered position.
or
Refer to "Safety Reset Switch" (see page 7) section
of this manual. If problem persists, call for service
Call for service
Call for service
Possible causes are: dirty oil, too little oil in fry well,
or heating elements not in proper lowered position.
or
Refer to "Safety Reset Switch" section of this
manual. If problem persists, call for service
Turn unit off, allow to cool, then add oil until it is
above the low oil line.
Call for service
Call for service
Use fryer normally
Reduce the amount of oil in well
Reduce the amount of food in basket
Dry food product or remove ice crystals from food
prior to frying
DO NOT send unit to WINCO without first contacting our customer
service department.
See "Limited Equipment Warranty" section on page 11 for details.
WINCO / DWL Industries Co.