Trouble shooting
■
Repairs should be performed by a licensed technician only. Improper repair may result in
considerable danger to you and others.
■
However, some minor problems can be resolved as follows:
Problem
Not ignited
Badly ignited
Noise made when
combusted and ignited
Flame goes out when in
use.
Yellow Flame
Unstable Flame
Gas Smell
■ If problem is not solved, please contact customer care centre.
Probable cause
No Spark.
The burner lid is badly assembled. Assemble the lid correctly.
The gas supply is closed.
The gas supply is not completely
open.
The burner lid is badly assembled. Assemble the lid correctly.
The ignition plug is contaminated
with alien substance.
The burners are wet.
The holes in the flame spreader
are clogged.
The burner lid is badly assembled. Assemble the burner lid
The flame supervision device is
contaminated with alien substance.
Product being cooked has boiled
over and extinguished the flame.
A strong draught may have blown
the flame out.
The holes in the flame spreader
are clogged.
Different gas is used.
The burner lid is badly assembled. Assemble the burner lid
Gas leakage
Check the electricity supply.
Open the gas supply
completely.
Open the gas supply
completely.
Wipe alien substance with a
dry cloth.
Dry the burners lids carefully.
Clean the flame spreader.
correctly.
Clean the flame supervision
device.
Turn off burner knob. Wait one
minute and reignite zone.
Please turn off zone and check
cooking area for draught such
as open windows. Wait one
minute and reignite zone
Clean the flame spreader.
Check the gas used.
correctly.
Stop using the product and
close the middle valve. Open
the window to ventilate.
Contact our service centre by
using a phone outside.
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Solution