REPLACING THE CHARCOAL FILTER
If your oven is vented to the inside, the charcoal filter
should be replaced every 6 to 12 months and more often
if necessary. The charcoal filter cannot be cleaned. To
order a new charcoal filter, contact SamsungParts at
1-800-627-4368 or your Samsung dealer. You can also
order online at www.samsungparts.com
1. Unplug the oven or turn off the power at the main
power supply.
2. Open the door.
3. Remove the vent grille mounting screws (2 middle
screws).
4. Slide the vent grille to the left, then pull it straight out.
5. Push the hook, and then remove the old filter.
The angle
6. Slide a new charcoal filter into place. The filter should
rest at the angle shown.
7. Replace the vent grille and 2 screws, and then close
the door. Turn the power back on, and then set the
clock.
ME4000A_ME19A7041WS_AA_EN.indd 25
ME4000A_ME19A7041WS_AA_EN.indd 25
The angle
English - 25
troubleshooting
Check these solutions if you have a problem
with your microwave:
Problem
The display
Make sure the plug is properly
and/or the oven
connected to a grounded outlet.
is not working.
If the wall outlet is controlled by a wall
switch, make sure the wall switch is
turned on.
Remove the plug from the outlet, wait
ten seconds, and plug it in again.
Reset the circuit breaker or replace
any blown fuses.
Plug a different appliance into the
outlet. If the other appliance doesn't
work, call a qualified electrician to
repair the wall outlet.
Plug the oven into a different outlet.
The display
Make sure the door is closed securely.
is working,
Check if any packaging material or
but the power
anything else is stuck in the door seal.
won't come on.
Check if the door is damaged.
Touch Cancel twice and enter all the
cooking instructions again.
Is the power
If there was a power outage, the time
going off before
indicator will display: 88:88.
the set time has
If no power outage occurred,
elapsed?
remove the plug from the outlet, wait
ten seconds, and plug it in again.
Reset the clock and any cooking
instructions.
Reset the circuit breaker or replace
any blown fuses.
Cooks food too
Make sure the oven has its own 15 to
slowly.
20 amp circuit line. Operating another
appliance on the same circuit can
cause a voltage drop. If necessary,
move the oven to its own circuit.
Has sparks or
Remove any metallic utensils,
arcing.
cookware, or metal ties. If using foil,
use only narrow strips and allow at
least one inch between the foil and the
interior oven walls.
The turntable
Clean the turntable, roller ring, and
makes noise
oven floor.
or becomes
Make sure the turntable and roller ring
stuck.
are positioned correctly.
Causes TV
This is similar to interference caused
or radio
by other small appliances, such as
interference.
hair dryers. Move your microwave
(or appliance) away from the affected
appliances, such as your TV or radio.
Vent Motor
Set the vent mode to high.
suction force is
The Vent Fan will only operate in low
too weak.
speed mode while the microwave is
working.
Operating
The microwave makes noise during
noise is too
operation. This is normal.
loud.
If you hear an abnormal sound
continuously, please contact the
Samsung Call Center (1-800-726-
7864).
Solutions
5/5/2021 4:40:18 PM
5/5/2021 4:40:18 PM