Samsung HT-H6500WM Manuel D'utilisation page 59

Symptom
AllShare function
You can see folders shared
through AllShare, but
cannot see the files.
Video plays intermittently.
The AllShare connection
between the product and
PC is unstable.
BD-LIVE
The home theater cannot
connect to the BD-LIVE
server.
When using the BD-LIVE
service, an error occurs.
✎
When the factory default settings are restored, all stored user BD data is deleted.
• AllShare only shows Video, Photo, and Music files. Other types of files are not
displayed.
• Check if the network is stable.
• Check if the network cable is properly connected and if the network is overloaded.
• The wireless connection between the DLNA compatible device and the product is
unstable.
Check the connection.
• IP addresses under the same subnetwork should be unique, otherwise IP collision
can results in such a phenomenon.
• Check if you have a firewall enabled.
If so, disable the firewall function.
• Test whether the network connection is active by using the Network Status
function.
• Check whether a USB memory device is connected to the product.
• The memory device must have at least 1GB of free space to accommodate the
BD-LIVE service.
You can check the available size in BD Data Management. (See page 49)
• See if the BD-Live Internet Connection option is set to Allow(All).
• If all above fails, contact the contents provider or update to the latest firmware.
• The USB memory device must have at least 1GB of free space to accommodate
the BD-LIVE service.
You can check the available size in BD Data Management. (See page 49)
59
- English
Check/Remedy