ENGLISH
How country law applies
The IKEA guarantee gives you specific legal
rights, which cover or exceed all the local
legal demands. However these conditions
do not limit in any way consumer rights
described in the local legislation.
Area of validity
For appliances which are purchased in
one EU country and taken to another EU
country, the services will be provided in
the framework of the guarantee conditions
normal in the new country.
An obligation to carry out services in the
framework of the guarantee exists only if
the appliance complies and is installed in
accordance with:
-
the technical specifications of the country
in which the guarantee claim is made;
-
the Assembly Instructions and User
Manual Safety Information.
The dedicated AFTER SALES for IKEA
appliances
Please don't hesitate to contact IKEA
appointed After Sales Service Provider to:
•
make a service request under this
guarantee;
•
ask for clarifications on installation of the
IKEA appliance in the dedicated IKEA
kitchen furniture;
•
ask for clarification on functions of IKEA
appliances.
To ensure that we provide you with the
best assistance, please read carefully the
Assembly Instructions and/or the User
Manual before contacting us.
How to reach us if you need our service
Please refer to the last
page of this manual for the
full list of IKEA appointed
After Sales Service Provider
and relative national phone
numbers.
In order to provide you a quicker
service, we recommend to use the
specific phone numbers listed on this
manual. Always refer to the numbers
listed in the booklet of the specific
appliance you need an assistance for.
Please also always refer to the IKEA
article number (8 digit code) and 12
digit service number placed on the
rating plate of your appliance.
SAVE THE SALES RECEIPT!
It is your proof of purchase and
required for the guarantee to apply.
The sales receipt also reports the IKEA
name and article number (8 digit code)
for each of the appliances you have
purchased.
Do you need extra help?
For any additional questions not related
to After Sales of your appliances please
contact your nearest IKEA store call centre.
We recommend you read the appliance
documentation carefully before contacting us.
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